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- Tasks: Drive sales and marketing efforts to fill our luxury retirement village with new residents.
- Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
- Benefits: Competitive salary, commission, and great company benefits in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your career in a rewarding role.
- Qualifications: Sales experience, strong communication skills, and a passion for helping others.
- Other info: Flexible hours with opportunities for personal growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary (D.O.E) plus commission and company benefits. Full Time Hours. A Top 20 Care Home Group 2025! Awarded One Of The UK s Best Companies To Work For. Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.
We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Main Responsibilities:
- Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with all key care influences.
- Identify new sales opportunities and ensure that, where possible, these come to completion.
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.
Person Specification:
This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Home Admissions Advisor employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Admissions Advisor
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to talk about yourself and what you can bring to the table as a Home Admissions Advisor. Keep it concise but engaging – show them your passion for helping others and your sales skills.
✨Tip Number 3
Follow up! After meeting someone or applying for a role, send a quick message to thank them for their time or express your enthusiasm for the position. A little persistence goes a long way in making you memorable.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Eden Court. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Home Admissions Advisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work with us at Eden Court.
Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets and build relationships.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at Eden Court!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Home Admissions Advisor. Familiarise yourself with the responsibilities listed in the job description and think about how your experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Since this role involves sales and marketing, be prepared to discuss your previous sales experiences. Think of specific examples where you've met or exceeded targets, and be ready to explain your approach to building relationships with clients. Highlighting your ability to influence and connect with people will set you apart.
✨Demonstrate Compassion and Professionalism
As a Home Admissions Advisor, compassion is key. Be ready to share instances where you've provided excellent customer service or supported someone in need. This will show that you embody the values of the Cinnamon Care Collection and can handle the emotional aspects of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
