Home Admissions Advisor

Home Admissions Advisor

Stourbridge Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales and marketing efforts to fill our luxurious care home with new residents.
  • Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
  • Benefits: Competitive salary, commission, and great company benefits in a supportive environment.
  • Why this job: Make a real difference in people's lives while developing your sales and marketing skills.
  • Qualifications: Ambitious, dedicated, and compassionate individuals with strong communication skills.
  • Other info: Flexible hours with opportunities for personal growth and community engagement.

The predicted salary is between 36000 - 60000 £ per year.

Home Admissions Advisor

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Competitive Salary (D.O.E) plus commission and company benefits
Full Time Hours

A Top 20 Care Home Group 2025!

Awarded ‘One Of The UK’s Best Companies To Work For’

Parkfield Grange is a luxurious 80 bedded residential and dementia care home situated in Stourbridge.

We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.

You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection.

Our HAA\’s are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.

Main Responsibilities:

Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
Co-ordinate input from all team members.
Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
Record and follow up sales leads to ensure sales targets are met.
Ensure that all reports are prepared within the required timescale and are accurate.
Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
Develop new contacts and maintain regular and close contacts with all key care influences.
Identify new sales opportunities and ensure that, where possible, these come to completion.
Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.Person Specification

This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. xiskglj You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential

Home Admissions Advisor employer: The Cinnamon Care Collection

At Parkfield Grange, we pride ourselves on being a top employer, recognised as one of the UK’s Best Companies to Work For. Our supportive work culture fosters professional growth and development, offering competitive salaries, commission opportunities, and comprehensive benefits. Located in the heart of Stourbridge, our luxurious care home provides a rewarding environment where dedicated individuals can thrive while making a meaningful impact in the lives of our residents.
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Contact Detail:

The Cinnamon Care Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Home Admissions Advisor

✨Tip Number 1

Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Practice your pitch! When you meet someone, be ready to talk about yourself and what you can bring to the table as a Home Admissions Advisor. Keep it concise but impactful – highlight your passion for care and your sales skills.

✨Tip Number 3

Follow up! After meeting someone or attending an event, drop them a quick message to say thanks and keep the conversation going. This shows your enthusiasm and keeps you fresh in their minds when opportunities arise.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got all the latest job openings listed there, and applying directly shows you’re serious about joining our team. Plus, it’s a great way to stand out from the crowd!

We think you need these skills to ace Home Admissions Advisor

Sales Skills
Customer Service
Communication Skills
Interpersonal Skills
Data Management
Report Preparation
Business Development
Flexibility
Proactivity
Time Management
Problem-Solving Skills
Networking Skills
Adaptability
Team Coordination

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work with us at Parkfield Grange.

Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets and build relationships.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our amazing team!

How to prepare for a job interview at The Cinnamon Care Collection

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Home Admissions Advisor. Familiarise yourself with the responsibilities listed in the job description, especially around sales and marketing activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Sales Skills

Since this role is all about sales and customer service, prepare specific examples from your past experiences where you've successfully met sales targets or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.

✨Be Personable and Professional

As you'll be working closely with the General Manager and interacting with potential residents, it's crucial to come across as both professional and approachable. Practice your communication skills and think about how you can convey warmth and empathy during the interview, reflecting the values of the Cinnamon Care Collection.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, the company culture, and how success is measured for the Home Admissions Advisor role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Home Admissions Advisor
The Cinnamon Care Collection
Location: Stourbridge

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