At a Glance
- Tasks: Welcome visitors, manage calls, and support HR admin tasks.
- Company: Join a top-rated care home group known for its luxurious facilities.
- Benefits: Earn £12.39 per hour with great company perks.
- Why this job: Be part of a caring team in a vibrant environment.
- Qualifications: Strong customer service skills and IT literacy required.
- Other info: Flexible hours with planned rotas for work-life balance.
The predicted salary is between 12 - 16 £ per hour.
Pay: £12.39 per hour plus company benefits. Bank Contract.
A Top 20 Care Home Group 2025! Awarded 'One of the UK's Best Companies to Work For'. Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state‑of‑the‑art facilities, 72 large ensuite bedrooms and 5 luxury care suites. The home features luxurious lounges and dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.
We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.
Main Responsibilities
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitor's book and the person's identity is checked as far as reasonably practical.
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- In addition to reception duties provide additional administration support to the home’s Administrator on a daily basis, predominantly HR‑related administration duties.
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
- Organise internal meetings and ensure that any requirements have been actioned.
- Coordinate the staff meal process as applicable to the individual home.
- Respond to any emergency situations as requested by the home.
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
- Excellent customer service skills.
- IT literacy – competent with the use of systems.
- Previous telephone experience.
- Professional telephone manner.
- Knowledge of general administration.
- Good communication skills.
- Neat and well presented.
- Excellent written and verbal English.
Bank Admin Assistant in Haywards Heath employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Admin Assistant in Haywards Heath
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with the job description and think about how your skills match up. This way, when you get that interview, you can show them you're the perfect fit!
✨Tip Number 2
Networking is key! Reach out to people in the industry or even current employees at the care home. A friendly chat can give you insider info and might just help you get your foot in the door.
✨Tip Number 3
When you land that interview, don’t just prepare answers—prepare questions too! Show them you’re genuinely interested in the role and the company. It’s a great way to stand out from the crowd.
✨Tip Number 4
Finally, apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Bank Admin Assistant in Haywards Heath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bank Admin Assistant role. Highlight your customer service skills and any relevant admin experience. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Be sure to mention your IT literacy and any previous telephone experience, as these are key for us.
Show Off Your Communication Skills: Since good communication is essential for this role, make sure your written application reflects that. Keep it clear, concise, and professional. We love a neat presentation, so pay attention to formatting too!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know the Company Inside Out
Before your interview, take some time to research Merriman Grange and its values. Understand what makes it one of the UK's best companies to work for. This will not only impress the interviewer but also help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a Bank Admin Assistant, excellent customer service is key. Prepare examples from your past experiences where you've demonstrated outstanding service. Think about how you welcomed visitors or handled inquiries, as these will be crucial in your role.
✨Brush Up on IT Literacy
Since the job requires IT competence, make sure you're familiar with common office software and systems. If you have experience with specific tools mentioned in the job description, be ready to discuss them and how you've used them effectively in previous roles.
✨Practice Professional Communication
Given the importance of a professional telephone manner, practice answering calls and responding to inquiries. You might even want to role-play with a friend to get comfortable. Clear and confident communication will set you apart during the interview.