Home Admissions Advisor in Battersea, London

Home Admissions Advisor in Battersea, London

Battersea +1 Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales and marketing efforts to fill our luxury retirement village with new residents.
  • Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
  • Benefits: Competitive salary, commission, and great company benefits in a supportive environment.
  • Why this job: Make a real difference in people's lives while developing your sales skills in a rewarding role.
  • Qualifications: Sales experience, strong communication skills, and a passion for helping others.
  • Other info: Flexible hours with opportunities for personal growth in a dynamic team.

The predicted salary is between 36000 - 60000 Β£ per year.

Competitive Salary (D.O.E) plus commission and company benefits. Full Time Hours.

A Top 20 Care Home Group 2025! Awarded β€˜One Of The UK’s Best Companies To Work For’. Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.

We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.

You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.

Main Responsibilities:
  • Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
  • Co-ordinate input from all team members.
  • Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
  • Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
  • Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
  • Record and follow up sales leads to ensure sales targets are met.
  • Ensure that all reports are prepared within the required timescale and are accurate.
  • Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
  • Develop new contacts and maintain regular and close contacts with all key care influences.
  • Identify new sales opportunities and ensure that, where possible, these come to completion.
  • Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.
Person Specification:

This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.

Locations

Battersea London

Home Admissions Advisor in Battersea, London employer: The Cinnamon Care Collection

Eden Court is not just a workplace; it's a community where compassion and professionalism thrive. As part of a Top 20 Care Home Group, employees enjoy a supportive work culture that prioritises personal growth and development, alongside competitive salaries and commission opportunities. Located in the vibrant Battersea area, our team members benefit from a dynamic environment that fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in care.
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Contact Detail:

The Cinnamon Care Collection Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Home Admissions Advisor in Battersea, London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at Eden Court. Building relationships can open doors that applications alone can't.

✨Tip Number 2

Show your passion! When you get the chance to chat with potential employers or during interviews, let your enthusiasm for helping others shine through. Share personal stories or experiences that highlight your dedication to customer service and care.

✨Tip Number 3

Prepare for the interview like it’s the big game! Research Eden Court and the Cinnamon Care Collection thoroughly. Know their values, recent achievements, and what makes them stand out. This will help you tailor your responses and show you’re genuinely interested.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!

We think you need these skills to ace Home Admissions Advisor in Battersea, London

Sales Skills
Customer Service
Communication Skills
Interpersonal Skills
Data Management
Report Preparation
Business Development
Flexibility
Proactivity
Time Management
Problem-Solving Skills
Networking Skills
Attention to Detail
Adaptability

Some tips for your application 🫑

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work with us at Eden Court.

Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets and build relationships.

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our amazing team!

How to prepare for a job interview at The Cinnamon Care Collection

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Home Admissions Advisor. Familiarise yourself with the responsibilities listed in the job description, especially around sales and marketing activities. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Compassion

As this role requires a compassionate approach, think of examples from your past experiences where you've demonstrated empathy and understanding. Be ready to share stories that highlight your ability to connect with clients and their families, as this is crucial in a care home environment.

✨Prepare for Sales Scenarios

Expect to discuss sales strategies during your interview. Prepare by thinking about how you would handle various sales scenarios, such as following up on leads or managing client objections. This will show that you’re proactive and ready to hit the ground running.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or specific sales targets. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Home Admissions Advisor in Battersea, London
The Cinnamon Care Collection
Location: Battersea

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