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- Tasks: Be the friendly face of our luxury care home while handling admin tasks and supporting HR.
- Company: Join a Top 20 Care Home Group, recognized as one of the UK’s Best Companies to Work For!
- Benefits: Earn £12.02 per hour with part-time hours and great company perks.
- Why this job: Make a difference in people's lives while working in a supportive and luxurious environment.
- Qualifications: Bring excellent customer service skills, IT literacy, and a professional phone manner.
- Other info: Flexible hours include alternate weekends; perfect for students looking for part-time work.
Admin Assistant £12.02 per hour plus company benefits Part time – 16hrs per week to include alternate weekend working A Top 20 Care Home Group 2024! Awarded One Of The ‘UK’s Best Companies To Work For’ Mornington Court is a luxury 57 bed care home that provides the most luxurious surroundings and the very best in residential and dementia care and support. We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence. Main Responsibilities: Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents Organise internal meetings and ensure that any requirements have actioned Coordinate the staff meal process as applicable to the individual home Respond to any emergency situations as requested by the home Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintainedPerson Specification: Excellent customer service skills IT literacy – competent with the use of systems Previous telephone experience Professional telephone manner Knowledge of general administration Good communication skills Neat and well presented Excellent written and verbal English
Admin Assistant employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
Familiarize yourself with the specific duties of an Admin Assistant in a care home setting. Understanding the nuances of HR-related tasks and financial aspects will give you an edge during the interview.
✨Tip Number 2
Highlight your customer service skills and any previous experience in a reception role. Being the first point of contact means you need to make a great impression, so be ready to discuss how you've excelled in similar situations.
✨Tip Number 3
Prepare to demonstrate your IT literacy. Be ready to talk about the systems you've used in the past and how you've utilized technology to improve administrative processes.
✨Tip Number 4
Show your understanding of the importance of maintaining a tidy and welcoming reception area. Discuss any relevant experiences where you ensured a professional environment, as this reflects your attention to detail.
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasize your IT skills and any previous roles that involved HR-related tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your attention to detail and professional telephone manner.
Highlight Relevant Experience: In your application, focus on experiences that demonstrate your ability to handle reception duties, manage inquiries, and support administrative tasks. Use examples that reflect your competence in a similar environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A neat and well-presented application reflects your professionalism and attention to detail.
How to prepare for a job interview at The Cinnamon Care Collection
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you successfully handled inquiries or resolved issues, showcasing your ability to remain professional and courteous.
✨Highlight Your IT Proficiency
The job requires good IT experience, so be ready to discuss your familiarity with various systems and software. Mention specific tools you've used in previous roles and how they helped you perform your administrative tasks efficiently.
✨Prepare for HR-Related Questions
As the position involves HR-related administration duties, brush up on your knowledge of recruitment processes and documentation. Be prepared to discuss your experience with sifting CVs, chasing references, and verifying ID documents.
✨Demonstrate Attention to Detail
Attention to detail is key in this role. During the interview, provide examples of how you've ensured accuracy in your work, whether it’s in maintaining records, organizing meetings, or managing correspondence. This will show that you can handle the responsibilities effectively.
