At a Glance
- Tasks: Be the friendly face of our care home and support admin tasks.
- Company: Join a top-rated care home group recognised for its workplace culture.
- Benefits: Earn £12.38 per hour with flexible hours and great perks.
- Why this job: Make a difference in people's lives while developing your admin skills.
- Qualifications: Strong customer service skills and IT literacy required.
- Other info: Enjoy a supportive environment with opportunities for growth.
Admin Assistant/Receptionist £12.38 per hour plus benefits Bank Contract A Top 20 Care Home Group 2025! Awarded One Of The ‘UK’s Best Companies To Work For’ The Gables in Hagley, near Stourbridge is a luxury 61 bedded residential and dementia care home. We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home to work on an \’as and when\’ basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked. This role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator\’s absence. Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity *‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards Main Responsibilities: Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents Organise internal meetings and ensure that any requirements have actioned Coordinate the staff meal process as applicable to the individual home Respond to any emergency situations as requested by the home Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintainedPerson Specification: Excellent customer service skills IT literacy – competent with the use of systems Previous telephone experience Professional telephone manner Knowledge of general administration Good communication skills Neat and well presented Excellent written and verbal English
Admin Assistant employer: The Cinnamon Care Collection
Contact Detail:
The Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant
✨Tip Number 1
First things first, make sure you know the company inside out. Research The Gables and understand their values and what makes them one of the UK's best companies to work for. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to meet with them, be ready to showcase your customer service skills. Remember, as an Admin Assistant, you'll be the first point of contact, so practice a warm and professional greeting. A friendly smile can go a long way!
✨Tip Number 3
Don’t forget to highlight your IT skills during the interview. Be prepared to discuss your experience with different systems and how you've used them in previous roles. This is key for the admin side of things, especially when supporting HR tasks.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the team at The Gables. Good luck!
We think you need these skills to ace Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight your IT skills, customer service experience, and any relevant admin duties you've handled before. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for The Gables. Mention your attention to detail and how you can contribute to our welcoming environment.
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a well-presented application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be one step closer to joining our fantastic team at The Gables!
How to prepare for a job interview at The Cinnamon Care Collection
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around HR-related tasks and customer service. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your IT Skills
Since the role requires good IT experience, be prepared to discuss your proficiency with various systems. Bring examples of how you've used technology in previous roles to improve efficiency or solve problems. This will show that you can hit the ground running.
✨Practice Your Customer Service Approach
As the first point of contact, excellent customer service is crucial. Think of scenarios where you’ve handled difficult situations or provided exceptional service. Practising these examples will help you convey your ability to create a welcoming environment.
✨Dress to Impress
First impressions matter, especially in a care home setting. Dress smartly and present yourself well. This not only shows respect for the interviewers but also reflects the professional image they expect from their staff.