At a Glance
- Tasks: Support the Facilities Team in creating a safe and well-managed environment for staff and visitors.
- Company: Join the National Church Institutions, promoting inclusion and support for the Church of England.
- Benefits: Flexible 28-hour work week with opportunities for additional hours and competitive remuneration.
- Other info: Opportunity to grow within a diverse organisation committed to excellence and collaboration.
- Why this job: Make a real difference in a supportive team while gaining valuable experience in facilities management.
- Qualifications: Experience in facilities, strong organisational skills, and a friendly, customer-focused attitude.
The predicted salary is between 24000 - 30000 £ per year.
The National Church Institutions (NCIs) is a diverse organization supporting the Church of England's mission and ministries. Our Belonging and Inclusion Strategy ensures everyone feels valued and included. The Facilities team maintains Church House to enable the work of all staff. As an Office Facilities Operative, you will support the Facilities Team Leader in creating a safe and well-managed environment for staff, colleagues, and visitors. This role involves managing meeting rooms, providing catering, and offering first-line technical support for AV equipment. It is a reduced-hours role, working 28 hours over a 4-day week, preferably Monday to Thursday, with the opportunity for additional hours and remuneration to cover annual leave.
Responsibilities
- Provide first-line support for office services and facilities, managing requests and contractor work, and escalating issues as needed.
- Carry out facilities duties as assigned by the Facilities Team Leader.
- Update internal stakeholders on the progress of requested tasks.
- Maintain reports for the Facilities Team, highlighting completed and incomplete tasks.
- Support and deputize for the Facilities Team Leader as required.
- Manage orders, delivery notes, and departmental invoices in a timely manner.
- Maintain Church House stock, including stationery, refreshments, and IT supplies.
- Ensure kitchen areas and tea points are well-stocked and accessible.
- Assist with meeting room layout changes and catering preparation and delivery.
- Assist with the growth and maintenance of the asset log at Church House.
Qualifications
- Experience in the facilities sector, with a proven track record of dealing with a variety of stakeholders and administrative tasks.
- Highly organized with the ability to prioritize within multiple projects.
- Excellent teamwork skills, able to work effectively within a small team and a wider team environment.
- Good numerical and IT skills, proficient in Microsoft Office.
- Confidence in escalating issues and presenting clear briefings to management.
- Friendly and customer-focused, with a willingness to undertake small works across the building.
- Maintains a clean and smart appearance, with the ability to work independently or as part of a team.
- Tactful and respectful, able to adapt to various situations while maintaining confidentiality.
- Educated to GCSE standard or equivalent, with a willingness to obtain relevant qualifications (IOSH, DSE Assessor, First Aid at Work).
- An interest in the work and ministry of the Church of England is desirable.
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England. Our Belonging and Inclusion Strategy aims for everyone in the NCIs to feel that they belong and are valued for who they are and what they contribute. Our values include Striving for Excellence, Showing Compassion, Respect, Collaboration and Integrity. We are committed to creating a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith, and encourage a diverse range of applicants who share our values.
Office Service Facilities Support employer: The Church of England
The National Church Institutions (NCIs) is an exceptional employer that prioritises a diverse and inclusive work environment, ensuring every employee feels valued and supported. With a commitment to professional growth, the NCIs offers opportunities for training and development, alongside a flexible working schedule that promotes work-life balance. Located in the heart of London, employees benefit from a collaborative culture that encourages teamwork and respect, making it a meaningful place to contribute to the mission of the Church of England.
StudySmarter Expert Advice🤫
We think this is how you could land Office Service Facilities Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some volunteering! Offering your time to local organisations or events can help you gain relevant experience and show potential employers that you're committed to the field. Plus, it’s a great way to meet new people!
✨Tip Number 3
Prepare for interviews by practising common questions related to facilities management. Think about how you would handle specific scenarios, like managing meeting room requests or dealing with technical issues. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Make sure your application stands out by highlighting your teamwork skills and customer-focused attitude.
We think you need these skills to ace Office Service Facilities Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Showcase Your Team Spirit:Since teamwork is key in this role, let us know about your experiences working in a team environment. Share examples of how you’ve collaborated with others to achieve common goals – we love a good team player!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at The Church of England
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Office Service Facilities Support role. Familiarise yourself with tasks like managing meeting rooms and providing technical support for AV equipment. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and kept everything on track, as this will demonstrate your suitability for the job.
✨Emphasise Teamwork and Communication
The Facilities team thrives on collaboration, so be prepared to talk about your teamwork skills. Share specific instances where you've worked effectively within a team or communicated clearly with stakeholders. Highlighting your friendly and customer-focused attitude will resonate well with the interviewers.
✨Express Your Interest in the Church's Mission
Since the National Church Institutions support the Church of England's mission, it’s beneficial to express your interest in their work and values. Research their Belonging and Inclusion Strategy and be ready to discuss how you can contribute to creating an inclusive environment. This shows that you align with their goals and are committed to being part of their community.