Digital Marketing Coordinator in London

As Southwark Cathedral’s Digital Marketing Coordinator, you’ll be responsible for executing digital marketing activity that builds awareness and deepens connection to our mission and values. This is an exciting place to work, in the heart of London next to Borough Market. We’re a fun and friendly team, creating a space in the centre of London for worship, events, talks, film shoots and community life, like no other. No one day is the same, and with a supportive team around you, there is a packed agenda to help more people discover and engage with who we are and what we do at Southwark Cathedral.

You’ll support the development of marketing plans and campaigns that increase awareness and drive sales through an integrated, multi-channel approach. You’ll develop and work toward KPIs that contribute to increasing visitor numbers, donations and the Cathedral’s enterprises, including shop revenue, room hire, location shoots and events. This is a multi-faceted role with ample opportunity to make impact across our Paid, Earned, Shared and Owned (PESO) framework, website optimisation, SEO, social media channels, reporting and email campaigns.

If you have experience in:

• Growing digital media engagement across a range of channels
• Increasing visitor numbers and engagement within a visitor attraction sector or similar
• Creating, commissioning and monitoring effective and exciting marketing materials

And are:

• Customer focused, passionate about excellent engagement and communication
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith

Then we would love to hear from you.

Main Duties and Responsibilities

• Plan and deliver a proactive and engaging social media presence, including gathering content from across the Cathedral teams, and creating in-house filmed, photographic and graphic content.
• Maintain the website, including updating webpages and event listings, to drive conversions, increase accessibility and SERP (search engine results page) results.
• Community manage social media accounts to drive engagement with our online audience.
• Create email campaigns that increase open and conversion rates.
• Support and deliver creative and innovative marketing plans, collaborating with all departments across the Cathedral.
• Administer paid for advertising campaigns to increase website traffic and sales conversions.
• Play a key role in managing the Cathedral’s digital profile, to help us reach the largest possible audiences.
• Report on the effectiveness of marketing activities.
• Develop effective relationships with Cathedral volunteers and staff.
• Basic graphic design and copywriting, as required.

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training. Appointment to this role is subject to satisfactory references and the right to work in the UK.