At a Glance
- Tasks: Plan and deliver engaging public programmes at the Cathedral, enhancing visitor experiences.
- Company: Southwark Cathedral, a historic place of worship with a vibrant community.
- Benefits: Inclusive workplace, diverse team, and opportunities for personal growth.
- Other info: Join a dedicated team in a dynamic environment with a rich cultural backdrop.
- Why this job: Make a real impact by connecting with diverse audiences and sharing inspiring stories.
- Qualifications: Experience in visitor engagement and a passion for excellent customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Engagement Co-ordinator you will be responsible for the planning and delivery of an audience led, public programme of talks, tours and exhibitions at the Cathedral, as well as working with us to plan and deliver a great visitor experience. As a champion of great public engagement you’ll deliver high standards of presentation at the Cathedral, maximising opportunities to deepen visitors understanding of our stories and mission.
If You Have Experience In:
- Developing and delivering income generating visitor engagement programmes
- Working with different audiences
- Working within a cultural, commercial or visitor attraction setting
And Are:
- Customer focused, passionate about excellent engagement
- Flexible, positive and creative
- Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.
Then we would love to hear from you.
Main Duties And Responsibilities:
- Engagement Programme: Plan, co-ordinate and deliver an engaging public programme of visitor led events, aimed at building new audiences and boosting our visitor numbers.
- Work with the Head of Engagement, to develop the group visit offer, ensuring forthcoming anniversaries and activities are exploited.
- Support the Head of Engagement to deliver the Social Justice Programme, identifying opportunities within existing talks and tours programming to further support the annual theme.
- Provide administration of all groups and public tours, ensuring they are booked and co-ordinated accurately.
- Coordinate with the Audience Development Coordinator to evaluate visitor and volunteer feedback, taking action to make improvements as necessary.
- Work with external stakeholders and speakers to deliver an engaging year-round expert talks series.
Financial administration: Work with the Finance Team, ensure all fees for engagement events are invoiced and paid for in advance.
Relationships: Line management of the Cathedral Guides volunteer team, working with the Head Guide to ensure guides are kept up to date of Cathedral policy and are trained and delivering excellent customer service. Work with the Verging and Property team to ensure events are coordinated and delivered to a high professional standard.
Other: Support the Head of Engagement to deliver large scale public events providing administrative and on the day delivery support.
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. Southwark Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
Engagement Coordinator employer: The Church of England
Southwark Cathedral is an exceptional employer, offering a vibrant work environment in the heart of London, surrounded by cultural landmarks. As an Engagement Coordinator, you will be part of a dedicated team that values inclusivity and creativity, providing ample opportunities for professional growth while engaging with diverse audiences. The Cathedral's commitment to excellent public engagement and its supportive culture make it a rewarding place to contribute to meaningful community experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Coordinator
✨Tip Number 1
Get to know the Cathedral's mission and values inside out. When you walk into that interview, let your passion for their vision shine through. Show them you’re not just another candidate, but someone who truly resonates with what they stand for.
✨Tip Number 2
Prepare some engaging questions about their current programmes and future plans. This shows you’re genuinely interested and ready to contribute to their audience-led initiatives. Plus, it gives you a chance to demonstrate your creative thinking!
✨Tip Number 3
Don’t forget to highlight your experience with diverse audiences. Share specific examples of how you’ve successfully engaged different groups in the past. This will help them see you as the perfect fit for their visitor engagement goals.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Engagement Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for public engagement shine through. We want to see how passionate you are about creating memorable visitor experiences at the Cathedral!
Tailor Your Experience:Make sure to highlight your relevant experience in developing visitor engagement programmes. We’re looking for specific examples that demonstrate your ability to connect with diverse audiences and deliver high-quality events.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role as Engagement Coordinator.
How to prepare for a job interview at The Church of England
✨Know Your Audience
Before the interview, research the Cathedral's audience and their interests. Understanding who you’ll be engaging with will help you tailor your responses and demonstrate your ability to connect with diverse groups.
✨Showcase Your Experience
Be ready to discuss specific examples from your past roles where you've successfully developed and delivered visitor engagement programmes. Highlight any income-generating initiatives you've led, as this aligns perfectly with the job requirements.
✨Emphasise Your Passion
Express your enthusiasm for public engagement and the mission of Southwark Cathedral. Share why you’re passionate about creating memorable visitor experiences and how you can contribute to the Cathedral’s vision and values.
✨Prepare Questions
Have a few thoughtful questions prepared for your interviewers. This shows your genuine interest in the role and helps you understand how you can best support the team and the Cathedral’s goals.
