At a Glance
- Tasks: Manage sensitive information requests and ensure compliance with legal and safeguarding requirements.
- Company: Join a supportive Church organisation dedicated to inclusion and community.
- Benefits: Gain valuable experience, professional development, and contribute to meaningful work.
- Other info: Dynamic role with opportunities for growth and learning in a collaborative environment.
- Why this job: Make a real difference in people's lives while working with diverse stakeholders.
- Qualifications: Strong organisational skills and experience handling sensitive information are essential.
The predicted salary is between 36000 - 44000 £ per year.
Job Description
As a Church Disclosure Officer, you will play a vital role in ensuring requests are managed effectively and in accordance with legal, safeguarding and governance requirements.
Acting as a Disclosure Officer, you will be responsible for reviewing, assessing and disclosing information in line with agreed procedures, whilst maintaining strong relationships with dioceses, cathedrals, parishes, safeguarding teams, religious communities and national Church institutions.
Job Description
As a Church Disclosure Officer, you will play a vital role in ensuring requests are managed effectively and in accordance with legal, safeguarding and governance requirements.
Acting as a Disclosure Officer, you will be responsible for reviewing, assessing and disclosing information in line with agreed procedures, whilst maintaining strong relationships with dioceses, cathedrals, parishes, safeguarding teams, religious communities and national Church institutions.
Working at the centre of a complex network of Church bodies, you will act as a key point of contact for requests received through the Scheme, ensuring they are assessed, routed appropriately and progressed to completion in a timely and survivor-centred way.
The role combines information request coordination, stakeholder engagement, information management and disclosure decision-making, requiring excellent organisational skills, sound judgement and the ability to work confidently with sensitive information.
Responsibilities
- Manage information requests relating to the Redress Scheme from receipt through to completion, ensuring they are progressed efficiently and within agreed timescales.
- Receive and assess information requests to determine the appropriate route for action and identify the Church bodies required to respond.
- Working with a range of stakeholders to coordinate information requests across dioceses, cathedrals, parishes, safeguarding teams, religious communities and national Church institutions to obtain relevant information.
- Act as a key point of contact for stakeholders, building effective working relationships and providing guidance on Redress Scheme processes and information requirements.
- Serve as a Disclosure Officer for the Redress Scheme, reviewing information received and making informed decisions regarding its relevance and disclosure.
- Manage the collection, review, collation and disclosure of information in accordance with Scheme procedures, UK GDPR, Data Protection legislation and information governance requirements.
- Liaise with Church bodies to ensure information requests are understood, responded to appropriately and completed to the required standard.
- Exercise sound judgement when handling sensitive, confidential and complex information, escalating risks and issues where appropriate.
- Maintain accurate and auditable records of requests, decisions, actions and outcomes.
- Create and deliver a process to ensure information requests are progressed within timescales monitoring performance, identifying delays, risks or barriers and working proactively to resolve issues.
- Produce management information and reports on activity, performance, emerging themes and risks.
- Identify opportunities for continuous improvement and contribute to the development of processes, guidance and ways of working.
- Support the identification of themes, learning and good practice arising from Redress Scheme activity.
- Ensure all work is undertaken in accordance with relevant legislation, safeguarding principles, Church policies and governance requirements, contributing to a survivor-centred and legally compliant service.
The job description is intended to reflect your main tasks and areas of work but is not exhaustive.
Changes may occur over time, and you will be expected to agree any reasonable changes to your job description that are commensurate with your banding and in line with the general nature of your post.
You will be consulted about any changes before these are implemented.
- Shortlisting - week commencing 7 September 2026
- Candidates notified by 9 September 2026
- Interviews will be held in person in Church House, London - 16 & 17 September 2026
Qualifications
We are looking for an individual with excellent organisational, communication and stakeholder management skills, who is confident working with sensitive information and complex casework.
You will have experience of coordinating requests through to completion, exercising sound judgement when reviewing and handling personal data, and ensuring information is managed appropriately and securely.
As a Disclosure Officer, you will be responsible for assessing, managing and disclosing information in line with agreed processes, making a strong understanding of UK GDPR, Data Protection legislation and information governance principles essential.
Above all, you will demonstrate professionalism, integrity and discretion, contributing to a survivor-centred approach at all times.
Essential
- Knowledge / Experience
- Experience of managing sensitive casework, enquiries or complex requests through to completion.
- Experience of reviewing, handling and disclosing sensitive personal information.
- Good working knowledge of UK GDPR, Data Protection legislation and information governance principles.
- Experience of coordinating activity across multiple stakeholders, organisations or agencies.
- Experience of maintaining accurate records and managing information in a confidential environment.
- Understanding of safeguarding principles and the importance of survivor-centred approaches.
- Strong written and analytical skills, with the ability to prepare clear, accurate and balanced documentation.
Skills & Abilities
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Ability to build positive and effective working relationships with a wide range of stakeholders.
- Ability to exercise sound judgement and maintain confidentiality when handling sensitive information.
- Ability to manage competing priorities, work under pressure and meet deadlines.
- Strong problem-solving skills and the ability to identify and elevate risks appropriately.
- High levels of integrity, discretion and emotional intelligence.
- Ability to work with sensitivity, professionalism and empathy whilst maintaining appropriate professional boundaries.
Qualifications & Training
- Evidence of continuing professional development relevant to information governance, data protection, case management, safeguarding or disclosure management.
- Willingness to undertake training required for the role, including safeguarding, data protection and Redress Scheme processes.
Desirable
- Knowledge of the structures and governance of the Church of England.
- Experience of working within a Church body, safeguarding environment, legal setting or other regulated organisation.
- Understanding of information disclosure processes, records management, subject access requests or information rights legislation.
- Experience of working with dioceses, cathedrals, parishes or national Church institutions.
- Knowledge of the Church of England Redress Scheme and its aims.
- Disclosure officer experience/qualification
About Us
Please note that you will not be able to view the role description after the closing date. We suggest that you save a copy of this page before you submit your application.
About The NCIs
The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.
We Include. You Belong.
Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute.
Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.
Living out our values in all that we do, we
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
We believe our commitment to belonging and inclusion fuels our progress and drives us forward.
The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life.
We welcome applications from people of all faiths and of no faith.
We want to encourage applications from a diverse group of people who share our values.
Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you.
Use of AI in your application
We appreciate that you may want to use AI tools to help you with your application.
We're happy for you to use AI to come up with ideas and help structure your thoughts, but you shouldn't use AI to fabricate information or write your whole application for you.
One of our values is integrity, and although we want you to demonstrate your best self, we don't want an AI-generated persona.
If you simply copy and paste AI-generated content into your application, this will reduce your chances of success.
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Disclosure Officer employer: The Church of England
The Church of England in Liverpool is an exceptional employer, offering a supportive and collaborative work environment that values diversity and inclusivity. Employees benefit from opportunities for professional growth through diocesan training courses and the chance to make a meaningful impact within the community. With a strong commitment to nurturing vocations, this role provides a unique opportunity to engage with various church traditions and contribute to the spiritual development of lay ministry.
StudySmarter Expert Advice🤫
We think this is how you could land Disclosure Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like The Church of England, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like The Church of England and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Disclosure Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for The Church of England and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at The Church of England
✨Get to Know Public Sector Values
Before your interview with The Church of England, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for The Church of England.
