Business Analyst/Service Designer

Business Analyst/Service Designer

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
The Church of England

At a Glance

  • Tasks: Manage and integrate data, improve processes, and support parish leaders with insights.
  • Company: Join a dynamic team focused on enhancing community support and engagement.
  • Benefits: Flexible hours, professional development, and the chance to make a real difference.
  • Other info: Opportunity to work with cutting-edge tools and grow your career in a supportive environment.
  • Why this job: Be part of a mission-driven organisation that values innovation and collaboration.
  • Qualifications: Experience in data management and a passion for process improvement.

The predicted salary is between 30000 - 40000 £ per year.

This role sits within the Strategy and Engagement department, where two of our core priorities are to understand our parishes well and to continually improve how we work as a support function. Achieving both depends on strong data, alongside systems and processes that are efficient, reliable and accessible.

The role focuses on three key areas:

  • Managing and integrating data across multiple systems, ensuring that information is accurate, up to date and available to those who need it.
  • Identifying opportunities to improve processes, reducing complexity, saving time and cost, and making life easier for colleagues, church leaders and partners.
  • Improving how we request and use information from parishes, providing greater clarity about purpose and strengthening our ability to offer timely and relevant support.

This role supports our responsibility to steward data well and strengthen the support we provide, enabling parish leaders to pursue the diocesan vision and contribute to agreed outcomes across Derbyshire and beyond.

Key Responsibilities

  • Data Integration and Management: Integrate data from multiple systems, including Microsoft Forms, Excel, SharePoint Lists, Dataverse, the diocesan website, Mailchimp, CMS platforms, and GIS tools. Develop and maintain a clear diocesan data model, using relational databases in Dataverse and integrations with other systems, building on recent GDPR and IT audit work and emerging tools such as the Mission Action Planning platform. Use Microsoft Power Automate to connect systems and streamline processes across the Parish Support Team.
  • Data Analysis and Visualization: Use tools such as Microsoft Power BI to consolidate data from multiple sources and present it clearly. Produce dashboards and reports that provide insight into parish activity and support needs. Generate analysis that supports diocesan leaders in making informed decisions. Develop journey maps of key processes, highlighting touchpoints, identifying pain points, and informing improvement priorities.
  • Process Improvement and Service Design: Identify and implement improvements to data-related processes, increasing efficiency and reducing complexity. Develop and document standard operating procedures for data handling and integration. Build mechanisms to gather feedback and capture user experience from parish ministry. Use tools such as Microsoft 365 Copilot to streamline routine tasks and free up staff time for higher-value work.
  • Research and Monitoring: Support the development of approaches to monitoring the impact of strategic activity. Pilot tools such as a Diocesan Insights Log to capture observations, issues and opportunities from across the organisation. Contribute to the development of methods for conducting research, including exploring models such as a diocesan research panel.
  • Collaboration: Work closely with senior leaders to advance data and systems priorities. Collaborate with teams across the organisation to make effective use of Microsoft tools, including Power Platform and Copilot. Support the continued strengthening of data protection, governance, and risk management practices.

Business Analyst/Service Designer employer: The Church of England

The Church of England in Liverpool is an exceptional employer, offering a supportive and collaborative work environment that values diversity and inclusivity. Employees benefit from opportunities for professional growth through diocesan training courses and the chance to make a meaningful impact within the community. With a strong commitment to nurturing vocations, this role provides a unique opportunity to engage with various church traditions and contribute to the spiritual development of lay ministry.

The Church of England

Contact Details:

The Church of England Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Analyst/Service Designer

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We think you need these skills to ace Business Analyst/Service Designer

Data Integration
Data Management
Microsoft Forms
Excel
SharePoint Lists
Dataverse
Microsoft Power Automate

Some tips for your application 🫡

Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.

Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.

Tailor Your Documents for Us:When applying for a full-time role at The Church of England, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!

Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.

How to prepare for a job interview at The Church of England

Show off your analytical skills

In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!

Practice your technical know-how

Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.

Portfolio of Projects

Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.

Know their business model

Get familiar with The Church of England’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.