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For Companies At a Glance
- Tasks: Provide hands-on technical support to VIPs, ensuring seamless IT operations.
- Company: A forward-thinking Managed Service Provider with a focus on premium service.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Join a team that values excellence and supports high-profile clients.
- Qualifications: Solid troubleshooting skills and experience with Windows and Apple systems.
- Other info: Located in London, this role offers a unique chance to work with executives.
The predicted salary is between 30000 - 45000 £ per year.
A forward-thinking Managed Service Provider is seeking an Onsite Support Engineer to provide hands-on technical support across the organization. This role is focused on delivering a premium 'white glove' service to VIPs such as CEOs and Directors, ensuring seamless IT operations.
The ideal candidate will have solid troubleshooting skills and experience supporting both Windows and Apple systems.
This position offers a salary range of £30k to £45k based on experience and is located in London.
VIP Onsite Support Engineer – London employer: The Chrysalis Programme
Contact Detail:
The Chrysalis Programme Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Onsite Support Engineer – London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in managed services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to demonstrate your troubleshooting prowess. Bring examples of how you've solved tricky tech issues in the past.
✨Tip Number 3
Tailor your approach! Research the company and its VIP clientele. Understanding their needs will help you position yourself as the perfect fit for delivering that 'white glove' service they’re after.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just land that dream role in London!
We think you need these skills to ace VIP Onsite Support Engineer – London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Windows and Apple systems. We want to see how your troubleshooting skills shine, especially in high-pressure situations like supporting VIPs.
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re excited about providing that 'white glove' service and how you can make a difference for our VIP clients.
Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate directly to this position. We love seeing examples of how you've successfully supported high-level executives or managed critical IT operations.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at The Chrysalis Programme
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills for both Windows and Apple systems. Be prepared to discuss specific scenarios where you've resolved technical issues, as this will show your hands-on experience and problem-solving abilities.
✨Understand the VIP Experience
Since this role focuses on providing a 'white glove' service, think about what that means in terms of customer service. Prepare examples of how you've gone above and beyond for clients or colleagues in the past, especially in high-pressure situations.
✨Research the Company Culture
Get to know the Managed Service Provider's values and mission. This will help you tailor your answers to align with their expectations and demonstrate that you're not just a fit for the role, but also for the company culture.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the types of challenges you might face, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
