At a Glance
- Tasks: Lead a housekeeping team, manage rotas, and ensure cleanliness in patient areas.
- Company: Join HCA UK, a leading healthcare provider with over 50 years of experience.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and flexible benefits.
- Why this job: Make a real difference in patient care while working in a supportive environment.
- Qualifications: Experience in supervising housekeeping teams and strong customer service skills required.
- Other info: Flexible working arrangements available; we value diversity and inclusion.
The predicted salary is between 24000 - 33600 £ per year.
Location: The Christie Private Care, Manchester
Shifts: Shifts between 0730am and 2200pm, 5 days out of 7, Monday to Sunday
Hours: Full-time – 37.5 hours per week
Salary: Competitive salary + excellent benefits (pension, health cover, flexible benefits package plus career development)
We’re looking for an ambitious Housekeeping Supervisor to join our team and help provide outstanding and high-level customer service to our patients. From managing a team, producing weekly rotas to cleaning private rooms and the public areas everyone enjoys, your team will play a big part in helping us make our hospitals warm and welcoming. We’ll look to you to uphold our high standards by ensuring all areas are clean, presentable, and safe for visitors and patients.
You might find the work familiar, but there is also a shared sense of purpose in delivering a complete patient care experience. That means you can make a special kind of difference to people just when they really need it, whether that’s by ensuring a patient’s room is gleaming before admission, or our communal areas are clean and tidy for visitors; everything you do here will have a direct impact on our patients and their families, reassuring them they’re in the best hands when they’re at their most vulnerable.
Who We’re Looking For
We’re looking for a special kind of person to join us. You’ll be both professional and friendly – someone who’s completely focused on providing 5* customer service, with a can-do attitude. As well as this you’ll:
- have experience supervising housekeeping teams within a similar environment
- be great with people, able to communicate clearly with team members and customers, and to have a good knowledge of IT systems
- have a clear understanding of the importance of legislation and regulations – including hygiene, health and safety, uniform and others
- be completely focused on customer service, with a can-do attitude
- be comfortable working under pressure while maintaining a positive attitude
- be able to support the team fully with a hands-on approach to deliver exceptional service standards within a private health care environment
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Housekeeping Supervisor you’ll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Housekeeping Supervisor employer: The Christie Private Care
Contact Detail:
The Christie Private Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and regulations in healthcare settings. Understanding hygiene protocols and safety legislation will not only help you in the role but also impress during your discussions with us.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in previous roles. Highlighting your ability to motivate and support staff will demonstrate that you're ready to take on the responsibilities of a Housekeeping Supervisor.
✨Tip Number 3
Research The Christie Private Care and its values. Being able to articulate how your personal values align with our mission of providing exceptional care will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since this role is heavily focused on patient experience, being able to share how you ensure high levels of service will resonate well with us.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping supervision, particularly in healthcare settings. Emphasise your ability to manage teams and maintain high standards of cleanliness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've positively impacted previous workplaces, especially in terms of team management and patient care.
Highlight Relevant Skills: In your application, clearly outline your skills related to hygiene regulations, health and safety, and IT systems. This will demonstrate your understanding of the role's requirements and your readiness to uphold high standards.
Showcase Your Soft Skills: Since the role requires strong communication and a positive attitude, include examples of how you've effectively communicated with team members and customers in past roles. This will help convey your suitability for the position.
How to prepare for a job interview at The Christie Private Care
✨Show Your Leadership Skills
As a Housekeeping Supervisor, you'll be managing a team. Be prepared to discuss your previous experience in supervising teams, including how you motivate and support your staff to maintain high standards.
✨Emphasise Customer Service
The role requires a strong focus on customer service. Share examples of how you've provided exceptional service in the past, especially in a healthcare setting, and demonstrate your understanding of its importance.
✨Know Your Regulations
Familiarise yourself with hygiene, health and safety regulations relevant to housekeeping in a healthcare environment. Be ready to discuss how you ensure compliance and maintain safety standards in your work.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of situations where you had to handle difficult circumstances or resolve conflicts within your team, and be ready to share those experiences.