Deputy Head of Business Intelligence

We are seeking an exceptional and motivated Deputy Head of Business Intelligence (Diagnostics) to shape the future of diagnostic intelligence across Greater Manchester. This is an exciting opportunity for an experienced analytics leader to combine strategic thinking, technical expertise and people management to support high-quality, data-driven healthcare. Working with senior clinical, operational and executive leaders, you will lead the development of innovative business intelligence solutions, providing insights into diagnostic performance, capacity, demand and patient pathways.

You will lead the diagnostics analytical function, ensuring accurate, timely and impactful reporting to inform operational decisions, service improvement and strategic planning. We are looking for someone with a strong background in healthcare analytics, business intelligence and performance reporting, who can communicate complex information clearly and influence change through evidence-based insight. You will be passionate about improving patient services through data, developing others and leading transformational improvement in a dynamic NHS environment. This role offers the opportunity to make a meaningful impact on diagnostic services, working with talented colleagues committed to innovation, collaboration and continuous improvement.

Main duties of the job

• Lead the delivery and development of business intelligence, analytics and reporting solutions supporting diagnostic services across the organisation.
• Provide day-to-day leadership within the BI function, developing analytical capability and ensuring high-quality outputs.
• Oversee dashboards, performance reports and visualisations that inform performance management, operational delivery and strategic decisions.
• Identify intelligence needs and translate complex requirements into effective analytical solutions.
• Promote best practice in data visualisation, statistical analysis and reporting.
• Support demand and capacity modelling, forecasting, pathway improvement and service transformation.
• Bring significant experience in healthcare analytics and business intelligence, strong stakeholder management skills and an understanding of NHS performance frameworks and data flows.
• Interpret complex information, advise senior leaders, manage competing priorities and deliver innovative solutions that improve services and patient outcomes.
• Experience in diagnostics, performance management and BI tools such as Tableau or Power BI is desirable.

Working for our organisation

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester.

Communication

• Communicate complex analytical, statistical or technical matters to non-technical users.
• Train and advise analysts within the function, ensuring the ongoing development of analyst capability.
• Provide technical knowledge and expertise at relevant stakeholder groups, such as pathway boards.
• Build productive relationships both internally and externally through open and respectful communication.

Training

• Provide technical guidance and support as appropriate to members of the alliance analyst function.
• Promote analytical excellence within the Alliance and ICB.

Staff Management

• Manage allocated staff, including recruitment, induction, workload prioritisation, delegation, day to day management, performance monitoring and appraisal.
• Plan, prioritise and coordinate staff workload to achieve work objectives within agreed timescales.
• Define, implement and monitor internal procedures and standards within the intelligence function.
• Promote a culture where staff feel empowered and accountable for the service they provide.

Personal Effectiveness

• Ability to work flexibly to a high standard, dynamically prioritising work as required.
• Ability to work transformatively within alliance work priorities.

Person specification

• Educated to Degree level in a relevant subject (such as Mathematics, Economics, Statistics, Operational Research, or a related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent previous proven experience in specialist area.
• Strong knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training.
• Experience of triangulating data from different sources and demonstrate an appreciation of the differences that might occur in large datasets.
• Experience of working in Health and Social Care services as either a provider or commissioner.
• Comprehensive experience of project principles techniques and tools such as Prince 2 or Agile and Managing Successful Projects.
• Experience working with diagnostics or cancer data.