The Chris Lewis Group is seeking a Service & Customer Experience Coordinator in Oxford to own the customer journey from first contact through to resolution. You will coordinate engineer callouts, manage tickets in HubSpot and ensure customers feel informed and looked after at every stage.
We value ownership, clear communication and a proactive approach. If you enjoy bringing customers, engineers and internal teams together, this could be your next move in a customer-centric role.
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Customer Experience Coordinator: Ownership & Resolutions in Oxford employer: The Chris Lewis Group
At Chris Lewis Fire & Security Ltd, we pride ourselves on being an excellent employer that values career development and employee well-being. With a focus on local work around Oxford, we provide modern technology, ongoing training, and a supportive team culture, alongside benefits like a company vehicle, fuel card, and pension. Join us for a rewarding career where your growth is our priority in a stable and expanding business.