At a Glance
- Tasks: Support a friendly team by providing efficient and caring service to patients.
- Company: Join The Chislehurst Partnership, a high-achieving medical practice in Bromley.
- Benefits: Flexible hours, supportive environment, and opportunities for personal development.
- Other info: Dynamic role with potential for growth in a progressive medical partnership.
- Why this job: Make a real difference in patient care while working in a collaborative team.
- Qualifications: Strong communication skills, attention to detail, and previous secretarial experience preferred.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a new Medical Secretary to support our existing friendly, hardworking secretarial team. This role is to start as soon as reasonably possible. There is 1 vacancy for 14 hours per week across 2 days: Tuesday and Friday.
The Chislehurst Partnership is a friendly, high-achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating from two sites (The Chislehurst Medical Practice & The Woodlands Practice), there are 9 partners, with 7 salaried doctors and a full complement of nurses including ANP and HCA. The successful candidate will be expected to work across the two sites.
Main duties of the job:
- Deliver an efficient, caring and respectful service to our patients.
- Provide a friendly and helpful primary care service on behalf of the practice.
- Support the practice by adapting to changing work practices and being flexible to cover sickness and holidays.
- Maintain attention to detail as accuracy is a key requirement of the role.
- Exhibit excellent communication skills, both verbal and written.
About us:
The Chislehurst Partnership is passionate about providing a friendly, supportive and caring medical service to our population. We have a patient list size of circa 25,000 and are a well-organised, progressive, forward-thinking Partnership. We are part of the Mottingham, Downham & Chislehurst (MDC) Primary Care Network and share across our practices a wide range of additional roles including Clinical pharmacists, Physicians associates, Social Prescribers, Mental Health Practitioners and Paramedic.
Job responsibilities:
- Provide an efficient service for GPs, practice managers and other health professionals as required, including patient referrals via e-Referral system and email.
- Monitor hospital referral letters via the e-Referral system and update GPs when required, advising of any rejections or queries.
- Send 2WW (Two Week Wait) referrals by the appropriate system and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP.
- Deal with hospital enquiries.
- Establish and maintain filing and administrative systems for easy access to information.
- Receive incoming and initiate outgoing telephone calls to facilitate timely communications, taking messages and dealing with appropriate queries.
- Retrieve medical records and assist with the completion of medical/insurance records subject access requests and medical forms.
- Invoice and record payments for insurance/solicitor requests.
- Provide holiday/sickness cover for colleagues as agreed.
- Any other duties reasonable to your position.
Person Specification:
- Recognises the importance of patient services and values every patient and their needs.
- Has strong communication skills, oral and written.
- Excellent attention to detail.
- Flexible and hard-working.
- Positive about developing their own skills and abilities throughout their career.
- Committed to working together with the whole practice team to achieve desired outcomes.
- Reflects upon their own performance, accepts feedback and engages in development.
- Previous secretarial experience.
- Previous EMIS web or DOCMAN experience.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary employer: The Chislehurst Partnership
The Chislehurst Partnership is an excellent employer, offering a supportive and friendly work environment in the picturesque London Borough of Bromley. With a strong focus on employee development and teamwork, we provide our Medical Secretaries with opportunities to grow within a high-achieving practice that values patient care and collaboration. Our commitment to a progressive work culture ensures that staff feel valued and empowered while contributing to the health and wellbeing of our community.
Contact Details:
The Chislehurst Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Chislehurst Partnership, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Chislehurst Partnership
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Chislehurst Partnership.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Chislehurst Partnership.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Chislehurst Partnership can really resonate with interviewers and show your commitment to the field.
