At a Glance
- Tasks: Support a friendly medical team by providing efficient and caring service to patients.
- Company: Join The Chislehurst Partnership, a high-achieving medical practice in Bromley.
- Benefits: Flexible hours, supportive team environment, and opportunities for personal development.
- Other info: Dynamic role with potential for growth in a progressive medical partnership.
- Why this job: Make a real difference in patient care while working in a friendly, community-focused setting.
- Qualifications: Strong communication skills, attention to detail, and previous secretarial experience preferred.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a new Medical Secretary to support our existing friendly, hardworking secretarial team. This role is to start as soon as reasonably possible, with 1 vacancy for 14 hours per week across 2 days: Tuesday and Friday.
The Chislehurst Partnership is a friendly, high achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating from two sites (The Chislehurst Medical Practice & The Woodlands Practice), there are 9 partners, with 7 salaried doctors and a full complement of nurses including ANP and HCA. The successful candidate will be expected to work across the two sites.
Main duties of the job:
- Deliver an efficient, caring and respectful service to our patients.
- Provide a friendly and helpful primary care service on behalf of the practice.
- Be a team player able to adapt to changing work practices and be flexible to cover sickness and holidays.
- Maintain attention to detail as accuracy is a key requirement of the role.
- Exhibit excellent communication skills both verbal and written.
Job responsibilities:
- Provide an efficient service for GPs, practice managers, and other health professionals as required, including patient referrals via the e-Referral system and email.
- Monitor hospital referral letters via the e-Referral system and update GPs when required, advising of any rejections or queries.
- Send 2WW (Two Week Wait) referrals by the appropriate system and ensure the referral is recorded appropriately.
- Check that 2WW referrals have been attended and report any DNAs to the referring GP.
- Deal with hospital enquiries.
- Establish and maintain filing and administrative systems for easy access to information.
- Receive incoming and initiate outgoing telephone calls to facilitate timely communications, taking messages and dealing with appropriate queries.
- Retrieve medical records and assist with the completion of medical/insurance records, subject access requests, and medical forms.
- Invoice and record payments for insurance/solicitor requests.
- Provide holiday/sickness cover for colleagues as agreed.
- Any other duties reasonable to your position.
Person Specification:
- Recognises the importance of patient services and values every patient and their needs.
- Has strong communication skills, oral and written.
- Excellent attention to detail.
- Flexible and hard working.
- Positive about developing their own skills and abilities throughout their career.
- Committed to working together with the whole practice team to achieve desired outcomes.
- Reflects upon their own performance, accepts feedback, and engages in development.
- Previous secretarial experience.
- Previous EMIS web or DOCMAN experience.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Medical Secretary in London employer: The Chislehurst Partnership
The Chislehurst Partnership is an exceptional employer, offering a supportive and friendly work environment in the picturesque London Borough of Bromley. With a strong focus on employee development and teamwork, we provide our Medical Secretaries with opportunities to grow within a high-achieving practice that values patient care and collaboration. Our commitment to a progressive work culture ensures that you will be part of a dedicated team, making a meaningful impact on the health and wellbeing of our community.
Contact Details:
The Chislehurst Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Secretary in London
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like The Chislehurst Partnership.
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We think you need these skills to ace Medical Secretary in London
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at The Chislehurst Partnership, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at The Chislehurst Partnership where specific skills might be in demand.
How to prepare for a job interview at The Chislehurst Partnership
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
