The Chislehurst Partnership is seeking a Patient Services Manager to lead its Care Navigation Team across both sites. You will oversee 30 Care Navigators and two Assistants, managing rotas, recruitment, appraisals and daily service delivery while handling patient feedback, complaints and NHS App promotion.
Experience supervising a healthcare, customer service or administrative team is essential; confidentiality and information governance are paramount.
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Care Navigation Lead - Patient Experience in City of London employer: The Chislehurst Partnership
The Chislehurst Partnership is an exceptional employer, offering a supportive work culture that prioritises patient-centred care and community engagement. With flexible part-time hours across four days, our team enjoys a collaborative environment that fosters professional growth and development, ensuring that every GP can thrive in their role while making a meaningful impact on the health of our community.
Contact Details:
The Chislehurst Partnership Recruitment Team
