Administrator (Maternity cover)

The Chislehurst Partnership consists of two busy doctor's surgeries based in the heart of Chislehurst. We are looking to recruit fixed-term maternity cover administrator to join our existing friendly, hardworking team.

We have a specialised team that are primarily responsible for the registering of new patients, amending/deducting patients, deaths, out of area/temporary patients, maintaining accurate patient records, and ensuring patient information is entered and updated in line with NHS and practice procedures.

This role is on a fixed term maternity cover contract from Nov 2026 - Oct 2027.

= 12 hours per week

Tuesday, Thursday PM and Friday. Hours of the day can be flexible. This role is based in the practice.

We reserve the right to close this vacancy early if we receive a sufficient number of applications.

Main duties of the job

Registration workflow management including amendments and deductions.

FP69 Sending texts

PCSE Online: A digital platform used by healthcare practitioners to track patient medical records -Ordering supplies, requesting labels, reporting temporary patients

Requesting documents from previous surgery for notes that have not been received GP2GP

Monitor and action workflow manager tasks including completing daily routine checklist

Deaths deduction, sending condolence card and adding to RIP spreadsheet

30 day letters OOAR Registrations, requesting labels

Deductions finding notes, sending back, printing documents if needed

• Liaise with healthcare professionals, administrative staff, and external agencies as required
• Ensure compliance with NHS regulations, practice policies, and GDPR requirements
• Support the wider team with general clerical duties when needed

About us

We are dynamic, patient focused and high achieving partnership that strives to provide first class care for our 24,000 patients.

Our clinical system is EMIS which integrates with AccuRx to communicate with our patients. Home visiting is supported by our practice Paramedic and Advanced Nurse Practitioner who work alongside the Bromley Healthcare District Nursing team. We are part of a PCN which has several additional practitioners including Clinical Pharmacists, Social Prescribers, a Mental Health Practitioner, First Contact Physiotherapist and Paramedic.

Job responsibilities

JOB TITLE Administrator

We are looking for someone who is motivated to provide thebest service and;

• Recognisesthe importance of patient services and value every patient and their needs
• Ispositive about developing their own skills and abilities throughoutthe entire duration of their career
• Committedto working together with the whole practice team to achieve the desiredoutcomes
• Whowill reflect upon their own performance, accept feedback and engage indevelopment

REPORTING TO

Operations Managers

Person Specification

Experience

• Excellent organisational and administrative skills
• Strong attention to detail and accuracy
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Understanding of confidentiality and data protection
• Previous experience in a healthcare, NHS, or administrative setting
• Competent IT skills, including experience using patient management systems (e.g., EMIS) and Microsoft Office.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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