Clinical Service Engineer

Clinical Service Engineer

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support live surgeries with our robotic system and ensure everything runs smoothly.
  • Company: Join Cornerstone Robotics, a leader in advanced surgical technology.
  • Benefits: Gain hands-on experience in a dynamic healthcare environment with growth opportunities.
  • Why this job: Make a real difference in patient care while working with cutting-edge robotics.
  • Qualifications: Degree in biomedical engineering or related field; clinical experience preferred.
  • Other info: Collaborate with a diverse team of experts in a fast-paced setting.

The predicted salary is between 36000 - 60000 £ per year.

Provide technical and procedural support during live surgical cases using our robotic surgical system. Ensure smooth operation and optimal use of the system by clinical users. Troubleshoot and liaise with internal teams when technical or procedural issues arise.

Clinical Data Capture & Documentation

  • Record detailed clinical logs during surgeries, including procedural steps, system usage, and notable events.
  • Collect and verify key clinical outcome metrics (e.g., blood loss, operative time, hospital stay, complications).
  • Maintain accurate, timely, and regulatory-compliant records.
  • Work effectively within the operating theatre environment, following hospital protocols and sterile field requirements.
  • Build strong working relationships with surgeons, surgical nurses, research nurses, and hospital administrative staff.

Job Requirements

  • Bachelor’s degree in biomedical engineering, nursing, life sciences, or a related healthcare field.
  • Experience working in an operating theatre or clinical setting.
  • Strong understanding of surgical procedures and perioperative workflows.
  • Prior CRA, CDE, or field clinical specialist experience in the medical device industry.
  • Proficiency in capturing and handling clinical data.
  • Excellent written and verbal communication skills in English.
  • Strong interpersonal skills and ability to work collaboratively with multidisciplinary teams.
  • Attention to detail and commitment to maintaining data integrity.

Cornerstone Robotics (CSR) is dedicated to making advanced robotic technology accessible to patients from around the world and enabling them to benefit from the highest standards of care. Founded in 2019, we assembled an international team of surgical robotics experts, clinical professionals, and experts from a diverse range of disciplines. To facilitate accelerated corporate growth, we established key innovation hubs in Hong Kong, Shenzhen, Beijing, Shanghai, London, and Portsmouth (UK). At CSR, we are committed to advancing healthcare through safe, efficient, and precise surgical robotics. Our mission is to empower surgeons, improve surgical outcomes, and make high-quality care more accessible around the world. Developed entirely in-house, our endoscopic surgical system has successfully completed clinical trials in the Chinese Mainland and Hong Kong. Supported by state-of-the-art manufacturing facilities and a robust supply chain across China's Greater Bay Area and beyond, CSR continues to pioneer the development of next-generation surgical technologies — delivering safe, efficient, and accessible robotic solutions that empower surgeons and advance the future of healthcare worldwide.

Clinical Service Engineer employer: The Chinese University of Hong Kong

At Cornerstone Robotics, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our team is dedicated to advancing healthcare through cutting-edge robotic technology, providing ample opportunities for professional growth and development in a dynamic environment. Located in the vibrant city of Hong Kong, employees benefit from a diverse and inclusive atmosphere, strong mentorship, and the chance to make a meaningful impact in the medical field.
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Contact Detail:

The Chinese University of Hong Kong Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Service Engineer

✨Tip Number 1

Network like a pro! Reach out to professionals in the medical device industry, especially those who work with robotic surgical systems. Attend relevant events or webinars to make connections and learn more about the field.

✨Tip Number 2

Practice your technical skills! Familiarise yourself with the latest surgical procedures and robotic technologies. This will not only boost your confidence but also impress potential employers during interviews.

✨Tip Number 3

Showcase your communication skills! During interviews, highlight your ability to work collaboratively with multidisciplinary teams. Share examples of how you've effectively communicated in high-pressure situations, like in the operating theatre.

✨Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining our mission at Cornerstone Robotics. Make sure to tailor your application to reflect your passion for advancing healthcare through innovative technology.

We think you need these skills to ace Clinical Service Engineer

Technical Support
Robotic Surgical Systems
Troubleshooting
Clinical Data Capture
Documentation Skills
Surgical Procedures Knowledge
Perioperative Workflows
Communication Skills
Interpersonal Skills
Attention to Detail
Data Integrity
Collaboration with Multidisciplinary Teams
Operating Theatre Experience
Regulatory Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in biomedical engineering or related fields. We want to see how your background aligns with the role of a Clinical Service Engineer, especially your time in operating theatres and handling clinical data.

Showcase Your Communication Skills: Since you'll be working closely with surgeons and nurses, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.

Detail Your Technical Experience: We’re looking for someone who can troubleshoot and support our robotic surgical system. Be sure to include any relevant technical experience you have, especially if you've worked with medical devices or in clinical settings.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you into the process smoothly!

How to prepare for a job interview at The Chinese University of Hong Kong

✨Know Your Tech

Familiarise yourself with the robotic surgical system you'll be supporting. Understand its features, common issues, and how it integrates into surgical procedures. This will help you answer technical questions confidently and demonstrate your expertise.

✨Master the Clinical Environment

Brush up on your knowledge of operating theatre protocols and sterile field requirements. Being able to discuss how you would navigate these environments shows that you’re not just technically savvy but also aware of the clinical nuances.

✨Communicate Clearly

Since you'll be liaising with various clinical staff, practice articulating complex technical information in simple terms. Prepare examples of how you've successfully communicated with multidisciplinary teams in the past to showcase your interpersonal skills.

✨Prepare for Data Discussions

Be ready to talk about your experience with clinical data capture and documentation. Have specific examples of metrics you've collected and how they impacted surgical outcomes. This will highlight your attention to detail and commitment to data integrity.

Clinical Service Engineer
The Chinese University of Hong Kong
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