At a Glance
- Tasks: Lead unforgettable events, from weddings to parties, ensuring everything runs smoothly.
- Company: Rock & Star, a vibrant venue group in Sheffield with a passion for memorable experiences.
- Benefits: Earn £14/hour, enjoy paid leave, and work in unique venues with a creative team.
- Other info: Join us until January 2027, with potential for extension based on your performance.
- Why this job: Be the hero behind amazing events and create lasting memories for clients and guests.
- Qualifications: 2+ years in hospitality, strong bar knowledge, and a knack for organisation.
The predicted salary is between 14 - 14 £ per hour.
At Rock & Star, our vision is simple - let us look after you. It's the promise we make to every couple, client and guest who walks through our doors, and as an Event Duty Manager, you'll be the one who keeps it all together.
We own and operate three independent venues in Neepsend and Kelham Island in Sheffield: Victoria, a restored 1884 chapel; The Mowbray; and The Chimney House. We host weddings, private parties, private dining, meetings, and our own House Events, with incredible food made in-house by our kitchen team and delicious drinks from our bar.
We're growing our Junior Management team and looking for experienced, hands-on Event Duty Managers to lead events across all three venues.
WHAT YOU'LL DO
- Run the event. You'll take charge from the pre-shift briefing to the final lock-up. You'll brief the floor, kitchen, and bar teams on the events timings, numbers, dietaries, and pre-orders, then manage the key moments: room turns, food service, speeches, entertainment, and the last dance.
- Look after our clients. You'll be the main point of contact on the day, so couples and clients deal with one friendly, confident person. You'll also lead venue viewings and handle drop-offs and collections with care.
- Lead the team. You'll support and motivate the front-of-house and bar teams, drive great table and bar service, and make sure everyone gets their breaks. When it gets busy, you'll be right there behind the bar with them.
- Keep our venues beautiful. You'll make sure every space is clean, styled, and event-ready, from fresh flowers and candles to the courtyard and bin store.
- Keep everyone safe. You'll hold the keys, open and close the venues, and make sure Health & Safety, fire, food safety, and licensing procedures are followed. You'll complete the End of Day report and checklists accurately every shift.
- Help us get better. You'll capture photos and videos for our marketing team, share ideas at Junior Management meetings, and deputise for the Events Management team when needed.
WHAT YOU'LL BRING
- At least 2 years in hospitality, in restaurants, bars or events, at supervisor, team leader or assistant manager level.
- Strong bar and cocktail knowledge, and confidence working behind the bar.
- Good practical knowledge of food and drink, including allergens.
- A calm, organised approach and the confidence to make decisions on your feet.
- Warmth and professionalism with guests, clients, and suppliers.
- A real eye for detail and pride in high standards.
- Reliability, punctuality, and a smart appearance.
- Availability for a mix of daytime and evening shifts, including weekday evenings and weekends.
HOW WE LOOK AFTER OUR GUESTS
- Respect. Every guest, supplier, and team member is treated with courtesy.
- Ownership. If something needs doing, you make sure it's done.
- Care. You look after our venues and our people.
- Kindness. You lead with warmth, especially under pressure.
- Standards. You notice the details others miss.
- Teamwork. Kitchen, bar, and front of house work as one.
- Accountability and Ambition. You own the outcome and aim to make the next event even better.
- Reliability. Clients, guests, and the team can count on you.
HOW WE LOOK AFTER YOU
- £14 per hour, with paid annual leave and a workplace pension.
- Fixed-term role through our busiest season until January 2027 - with a view to extension based on performance.
- Shifts planned in advance around our events diary.
- Three unique venues and a varied mix of events, from intimate dinners to large celebrations.
- A friendly, creative, and ambitious team that values your ideas.
- Guaranteed annual leave between Christmas and New Year when we close.
Applications before October 4th 2026. We'd love to hear from you!
Events Duty Manager in Sheffield employer: The Chimney House
The Chimney House offers a dynamic work environment where employees can thrive in their roles as Event Duty Managers, overseeing memorable events across unique venues. The company emphasizes strong guest relations and high service standards, providing opportunities for professional growth within a supportive team. Employees benefit from working in a creative atmosphere that values organization and calm leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Events Duty Manager in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Chimney House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Chimney House
Don't be shy about reaching out to The Chimney House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Duty Manager in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Chimney House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Chimney House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!