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- Tasks: Support the Shop Manager in maximising shop profit and managing a motivated team of volunteers.
- Company: Join The Children’s Trust, the UK’s leading charity for children with acquired brain injury.
- Benefits: Enjoy flexible benefits, enhanced leave, on-site nursery, and free eye tests.
- Why this job: Make a real impact while working in a supportive and collaborative environment.
- Qualifications: Experience in a complex environment with strong organisational and interpersonal skills required.
- Other info: This role involves manual handling and requires an Enhanced DBS check.
The predicted salary is between 28800 - 43200 £ per year.
An exciting opportunity has arisen forBank Assistant Shop Managers to join our Retail Team. This role will require the successful candidate to assist and support the Shop Manager in maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.
Role Requirements
To support the Shop Manager to manage the Retail budget to achieve agreed targets:
- Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- Source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in the sorting and lifting of stock.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
For more information and for a copy of the candidate briefing pack please clickhere
Terms and Conditions
PLEASE NOTE: The Children\’s Trust Application Form MUSTbe completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networksacross the organisation working to ensure that these aims are met – including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here.We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
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Bank Assistant Shop Manager employer: The Children’s Trust
Contact Detail:
The Children’s Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with The Children’s Trust and its mission. Understanding their focus on children with acquired brain injury will help you align your answers during the interview, showcasing your passion for their cause.
✨Tip Number 2
Network within local communities and charities. Building connections can provide insights into the role and may even lead to recommendations, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss your experience in managing budgets and teams. Be ready to share specific examples of how you've maximised sales or improved team performance in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant tools or methods you use for stock management and merchandising. This will highlight your attention to detail and ability to maintain high shop presentation standards.
We think you need these skills to ace Bank Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Bank Assistant Shop Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the charity sector and your understanding of The Children’s Trust's mission. Mention specific examples of how you can contribute to maximising shop profit and engaging with the community.
Highlight Relevant Experience: In your CV, emphasise any previous experience in retail management or volunteer coordination. Include specific achievements related to sales targets, team management, or fundraising activities to demonstrate your capability.
Follow Application Instructions: Make sure to complete The Children’s Trust Application Form as specified in the job listing. Double-check that all sections are filled out accurately and that you have included any required documents before submitting your application.
How to prepare for a job interview at The Children’s Trust
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Bank Assistant Shop Manager. Familiarise yourself with how to maximise shop profit, manage budgets, and engage with volunteers. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Interpersonal Skills
Since this role involves working with a diverse team and engaging with the community, be prepared to discuss your interpersonal skills. Share examples of how you've successfully collaborated with others or resolved conflicts in previous roles.
✨Prepare for Stock Management Questions
Expect questions related to stock management, including how to handle donations and pricing strategies. Think of specific instances where you've managed inventory effectively or improved sales through strategic stock planning.
✨Demonstrate Your Community Engagement
The role requires sourcing links with local communities. Be ready to discuss any past experiences where you've successfully engaged with the community or organised fundraising events. Highlight your creativity and initiative in these situations.
