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- Tasks: Support sustainable shopping and manage shop operations to boost sales and community engagement.
- Company: Join The Children's Trust, the UK's leading charity for children with acquired brain injury.
- Benefits: Enjoy flexible benefits, enhanced leave, on-site nursery, and career development opportunities.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; enthusiasm and a passion for community service are key.
- Other info: Role involves some manual handling; DBS check required.
You will support the promotion of sustainable shopping and the shop's social media to increase audience reach, attract customers, donors, and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- Maximise shop sales by achieving agreed targets through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts, and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shop's Raffle sales targets through involving the shop's team.
- Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, including ordering more stock as necessary and recording key performance indicators (KPIs).
- Assist in holding and attending fundraising events to promote the awareness of The Children's Trust.
- Source links with local communities to promote retail in the community via media and other sources.
- The role involves a degree of manual handling in sorting and lifting of stock.
About Us
The Children's Trust is the UK's leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms, and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teachers pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children's Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children's Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK's diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group.
We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate's name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Assistant Shop Manager employer: The Children's Trust
Contact Detail:
The Children's Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with The Childrens Trust and their mission. Understanding their focus on children with acquired brain injury will help you align your answers during the interview and show your genuine interest in their work.
✨Tip Number 2
Highlight your experience in retail management, especially in achieving sales targets and managing stock levels. Be ready to discuss specific examples of how you've successfully increased sales or improved shop presentation in previous roles.
✨Tip Number 3
Prepare to discuss your social media skills and how you can leverage them to promote the shop and engage with the community. Think of creative ideas that could attract customers and donors through online platforms.
✨Tip Number 4
Network with local community groups or organisations that align with The Childrens Trust's values. Showing that you have connections and can source partnerships will demonstrate your proactive approach to promoting retail in the community.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, stock handling, and customer service. Emphasise any previous roles where you achieved sales targets or managed a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sustainable shopping and community engagement. Mention specific examples of how you've successfully promoted products or services in the past.
Highlight Relevant Skills: Focus on skills that align with the job description, such as merchandising, stock management, and fundraising experience. Use bullet points to make these stand out clearly.
Showcase Your Community Involvement: If you have experience working with local communities or charities, be sure to include this. It shows your commitment to the values of The Childrens Trust and your ability to connect with potential donors and volunteers.
How to prepare for a job interview at The Children's Trust
✨Know the Charity's Mission
Familiarise yourself with The Children's Trust and its mission to support children with acquired brain injuries. Understanding their values will help you align your answers with their goals during the interview.
✨Demonstrate Retail Experience
Be prepared to discuss your previous retail experience, especially in managing stock levels and achieving sales targets. Highlight any specific achievements that showcase your ability to drive sales and engage with customers.
✨Showcase Community Engagement Skills
Since the role involves sourcing links with local communities, think of examples where you've successfully engaged with community initiatives or events. This will demonstrate your ability to promote the shop within the local area.
✨Prepare for Questions on Sustainability
As the role supports sustainable shopping, be ready to discuss your views on sustainability in retail. Share any ideas you have for promoting sustainable practices in the shop, which could impress the interviewers.
