Permanent
37 hours per week (5 days out of 7 days, may include Sundays)
£36 days' annual leave, inclusive of flexible bank holidays, increasing with length of service
-Enhanced maternity/paternity leave
-We match up to 8% pension
-About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Shoreham shop, leading a team to deliver excellent customer service, community engagement, and income generation.
We're looking for a passionate, commercially minded and people-focused Shop Manager with the ability to lead and develop a team, to maximise shop income, and create an outstanding customer experience, driving improvements that strengthen the shop's performance and community impact.
Commercial awareness and confidence using sales data to drive income growth and maximise shop performance.
-Excellent customer service and communication skills, building positive relationships within the local community
Previous experience in retail management, charity retail, hospitality or a customer-facing leadership role.
-Experience recruiting, training and retaining volunteers to build an engaged and effective team.
-Knowledge of visual merchandising, stock management and delivering high standards of shop presentation.
Midnight on Wednesday 11th November 2026.
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis.
Retail Store Managers employer: The Children's Society
The Children's Society is an exceptional employer that prioritises the wellbeing and development of its employees, offering a supportive work culture where innovation thrives. With a strong focus on meaningful impact, employees have access to growth opportunities and are encouraged to contribute to transformative initiatives that directly benefit children and young people across the nation. Located in a vibrant community, the organisation fosters collaboration and creativity, making it an ideal place for passionate individuals to make a difference.
