At a Glance
- Tasks: Provide essential admin support to youth workers and service managers in a vibrant hub.
- Company: The Children’s Society, dedicated to supporting young people in Cheltenham.
- Benefits: Permanent position with flexible hours and a friendly work environment.
- Other info: Join a supportive team with a focus on community impact.
- Why this job: Be the welcoming face of the youth hub and make a difference in young people's lives.
- Qualifications: Proactive, well-organised, and great communication skills.
The predicted salary is between 12000 - 15000 £ per year.
The Children’s Society in Cheltenham is seeking a proactive, well-organised administrator to join our Cheltenham and Tewkesbury Youth hub.
The role provides essential administrative support to Service Managers, Youth Workers and external partners, helping the team run smoothly and efficiently.
The post is permanent, 21 hours per week, with funding until 30 September 2029.
You will be the welcoming first point of contact at the Cheltenham Youth Hubs, creating a friendly, professional environment
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Youth Hub Admin Assistant (Part-Time) in Cheltenham employer: The Children's Society
The Children's Society is an exceptional employer, dedicated to making a meaningful impact in the lives of children and young people across the UK. With a supportive work culture that values employee development, you will have access to benefits such as a generous pension scheme, free counselling services, and opportunities to enhance your skills while working in a collaborative environment. Located in Washington, Tyne & Wear, this role offers flexibility and the chance to engage with your community, all while contributing to a vital cause.
StudySmarter Expert Advice🤫
We think this is how you could land Youth Hub Admin Assistant (Part-Time) in Cheltenham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like The Children's Society and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at The Children's Society and let us see your personality shine through!
We think you need these skills to ace Youth Hub Admin Assistant (Part-Time) in Cheltenham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and The Children's Society.
Get Familiar with Our Brand:Before applying, take some time to learn about The Children's Society and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at The Children's Society
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress The Children's Society.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which The Children's Society will surely appreciate.
