Assistant Shop Manager (5829)

Assistant Shop Manager (5829)

Sawston Full-Time 16000 - 24000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing two shops, driving sales and delivering excellent customer service.
  • Company: Join The Children's Society, a charity dedicated to improving young lives across England.
  • Benefits: Enjoy 28 days holiday, a pension scheme, and a fun, supportive work environment.
  • Why this job: Make a real impact while working with a friendly team and engaging with the community.
  • Qualifications: Strong interpersonal skills and a passion for helping others are essential.
  • Other info: Flexible hours, including weekends, and opportunities for creative input.

The predicted salary is between 16000 - 24000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Permanent, 30 hours, with additional hours required to cover holidays

Part time 30 hours per week [over 7 days to include Sundays]

£20,027 pro rata

Location – Sawston Book Shop/ Sawston 2

We offer many enhanced benefits including; 28 days holiday a year – plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Managers in both our Sawston Shops. 15 hours in our book shop and 15 hours in our clothing shop. These shops are located on opposite sides of the High Street. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we\’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children\’s Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Sunday 7th September 2025.

Interviews will be held on a date to be confirmed.

IN2

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Assistant Shop Manager (5829) employer: The Children's Society

The Children's Society is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and community impact. With generous benefits such as 28 days of holiday and a stakeholder pension scheme, we foster an environment where staff can thrive both personally and professionally. Located in the heart of Sawston, our shops provide a unique opportunity to engage with the local community while making a meaningful difference in the lives of young people across England.
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Contact Detail:

The Children's Society Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Shop Manager (5829)

✨Tip Number 1

Familiarise yourself with the local community and the specific needs of the Sawston area. Understanding the demographics and preferences of your potential customers can help you tailor your approach and demonstrate your commitment to the role during interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Be ready to discuss how you can inspire and empower staff and volunteers, as this is a key aspect of the Assistant Shop Manager role.

✨Tip Number 3

Highlight your creativity by thinking of innovative ideas that could enhance customer experience or boost sales in the shop. Being able to present these ideas during your interview will set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your communication strategies for engaging with the local community. Think about how you can build relationships and support for the shop, as strong community ties are essential for success in this position.

We think you need these skills to ace Assistant Shop Manager (5829)

Interpersonal Skills
Leadership Skills
Customer Service Excellence
Sales and Profit Driving
Team Collaboration
Communication Skills
Community Engagement
Problem-Solving Skills
Creativity
Self-Motivation
Adaptability
Time Management
Conflict Resolution
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your leadership and interpersonal skills.

Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you have successfully led teams or improved customer service in previous roles, and explain why you are passionate about supporting young people.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at The Children's Society

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on delivering the best level of service.

✨Demonstrate Leadership Skills

Since the role involves assisting the Shop Manager and leading in their absence, be prepared to discuss your leadership experiences. Highlight situations where you've inspired or empowered team members, showcasing your ability to motivate others.

✨Communicate Your Community Engagement

The job requires reaching out to the local community, so think of ways you've engaged with your community in the past. Discuss any initiatives you've been part of that helped build support or awareness, as this will show your commitment to the role.

✨Bring Creative Ideas to the Table

The company values creativity, so come prepared with ideas on how to enhance the shop's appeal or drive sales. Whether it's a new display concept or a community event, showing your creative side can set you apart from other candidates.

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