At a Glance
- Tasks: Assist the Shop Manager in driving sales and delivering excellent customer service.
- Company: Join The Children's Society, making a real difference in young people's lives.
- Benefits: Enjoy 28 days holiday, a pension scheme, and flexible working hours.
- Why this job: Be part of a friendly team that empowers others and supports a great cause.
- Qualifications: Strong interpersonal skills and a passion for working with people are essential.
- Other info: Opportunity to lead in the absence of the Shop Manager and inspire volunteers.
The predicted salary is between 19700 - 29200 £ per year.
21 hours, with additional hours required to cover holidays. Part time 21 hours per week [over 7 days to include Sundays] £24,700 FTE - £14,018.92 pro rata.
Location - Leigh-on-sea Shop.
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service?
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role? You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop. If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we’re changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. We look forward to receiving your application.
The Children’s Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards. Interviews will be held on a date to be confirmed.
Assistant Shop Manager employer: The Children's Society
Contact Detail:
The Children's Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with the local community in Leigh-on-Sea. Understanding the demographics and interests of the area can help you connect better with customers and volunteers, which is crucial for an Assistant Shop Manager.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully led a team or project in the past. This will demonstrate your ability to inspire and empower others, which is key for this role.
✨Tip Number 3
Think about creative ideas you could bring to the shop to drive sales and engage the community. Whether it's a themed event or a new display strategy, having innovative suggestions ready can set you apart.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Since delivering excellent service is a priority, be ready to share how you would handle various customer interactions and ensure a positive shopping experience.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Shop Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your leadership and interpersonal skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Highlight specific examples of how you have successfully led teams or improved customer service in previous roles, and convey your passion for making a difference in the community.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at The Children's Society
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's mission to support young people.
✨Demonstrate Leadership Skills
Since the role involves assisting the Shop Manager and leading in their absence, be prepared to discuss your leadership experiences. Highlight situations where you've inspired or empowered team members, showcasing your ability to motivate others.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would engage with the local community to build support for the shop, as this is an important aspect of the job.
✨Bring Creative Ideas
The job description mentions a need for creativity. Think of innovative ideas you could bring to the shop to drive sales or enhance customer experience. Be prepared to share these ideas during the interview to demonstrate your proactive approach.