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- Tasks: Lead the store team, manage cash operations, and ensure exceptional customer service.
- Company: Join The Children's Place, a leading children's apparel retailer in North America.
- Benefits: Full-time role with competitive pay, training opportunities, and a fun work environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Retail experience preferred; must be 18+ and ready to inspire others.
- Other info: Flexible schedule and opportunities for personal growth in a supportive atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
Location: Edinburgh, Indiana
Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.
Responsibilities:
- Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations.
- Partner with Store Manager to address performance concerns with associates.
- Support and participate in all company training and development initiatives.
- Foster a positive work environment and provide direct, objective feedback in a timely manner.
- Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process.
- Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers.
- Model, encourage, and demonstrate exceptional customer service behaviours while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand.
- Represent the company in a professional and positive manner.
- Support the management team to maximize productivity through operational and product knowledge, customer service and participating in and completing key store initiatives.
- Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll.
- Process payroll weekly.
- Modify schedule based on business climate.
- Help maintain a clean, organized, and efficient stockroom, adhering to set policies.
- Ensure Environment (CRE) Standards & Safety requirements are being met.
Education and Experience:
- High school diploma or equivalent.
- 1-3 years previous retail experience.
- Must be at least 18 years of age.
Skills and Behaviors:
- Excellent customer engagement.
- Must be detail oriented.
- Ability to prioritize tasks.
- Ability to work in a team environment.
- Ability to give and receive performance-based feedback.
- Must embrace self-development.
- Must be an effective communicator.
- Must be adaptable and flexible to changing priorities.
- Excellent time management, planning, and organization skills.
- Proficient in Microsoft Office.
- Ability to adapt to and learn internal applications.
- Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company.
- Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.
The Children’s Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
Store Lead - Edinburgh Premium Outlets - Full Time employer: The Children's Place
Contact Detail:
The Children's Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Lead - Edinburgh Premium Outlets - Full Time
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Store Lead role.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the position and gives you another chance to express why you're the perfect fit for the Store Lead role.
We think you need these skills to ace Store Lead - Edinburgh Premium Outlets - Full Time
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about being a Store Lead and how you can contribute to our team at Edinburgh Premium Outlets.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. We love seeing how your past roles align with the responsibilities of the Store Lead position, so don’t hold back on showcasing your retail skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Store Lead position. We can’t wait to hear from you!
How to prepare for a job interview at The Children's Place
✨Know the Brand Inside Out
Before your interview, make sure you research The Children’s Place and understand their values, mission, and product offerings. This will help you demonstrate your enthusiasm for the brand and show that you're a good fit for their culture.
✨Showcase Your Leadership Skills
As a Store Lead, you'll be expected to motivate and inspire your team. Prepare examples from your past experiences where you've successfully led a team or provided coaching. Highlight how you fostered a positive work environment and improved team performance.
✨Demonstrate Customer Engagement
Customer service is key in retail. Be ready to discuss how you've handled customer interactions in the past, especially challenging situations. Use specific examples to illustrate your ability to engage customers and create a positive shopping experience.
✨Prepare for Performance Feedback Questions
Since the role involves giving and receiving feedback, think about how you approach performance discussions. Be prepared to share how you've provided constructive feedback to colleagues and how you’ve received it yourself, showcasing your adaptability and commitment to self-development.
