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- Tasks: Manage and optimise digital operations, enhance workflows, and support data-driven decision making.
- Company: Join the Chief of Staff Association, a global leader with members from top companies like Google and Deloitte.
- Benefits: Enjoy 25 days leave, paid sick days, health insurance, and professional development opportunities.
- Why this job: Be part of a dynamic team driving innovation in digital operations while growing your skills.
- Qualifications: Bachelor's degree or equivalent experience; technical skills and problem-solving mindset preferred.
- Other info: This role is based in London, requiring 5 days in the office.
The predicted salary is between 42000 - 42000 £ per year.
Location: London, UK (5 days in office)
Salary: £42,000
About The Chief of Staff Association (CSA)
The Chief of Staff Association is the largest membership organisation for chiefs of staff globally, with members occupying positions of influence in over 70 countries. Our members are drawn from a variety of different sectors from some of the most prominent businesses and organisations.
About the Role
As we continue to expand, we are seeking an ambitious and technically savvy professional to join our team as Operations Manager. Reporting directly into the Senior Director of Operations, this dynamic position is at the intersection of strategy, operations, and technology, making it an ideal opportunity for an ambitious professional with a strategic mindset and a technical leaning.
If you are a generalist with a technical inclination and a passion for optimising digital operations, we invite you to apply for this exciting opportunity.
What you’ll be doing:
- Digital Operations Management
- Manage and optimise digital operational processes critical to the CSA's success.
- Identify opportunities for efficiency improvements and implement solutions to streamline workflows.
- Collaborate with others to troubleshoot and resolve technical issues promptly.
- Workflow Automation and Integration
- Leverage expertise in HubSpot and Zapier to enhance and automate workflows.
- Explore and implement additional integrations to improve the overall effectiveness of digital operations.
- Ensure transparency and facilitate knowledge transfer through comprehensive documentation.
- Data Quality and Decision Support
- Support in setting the highest standards of data quality across tools to enable data-driven decision making.
- Develop and maintain systems that ensure data integrity and accessibility.
- Strategic Collaboration and Innovation
- Work closely with the Senior Management Team to understand organisational objectives and contribute to the development of aligned digital strategies.
- Identify opportunities for technology-driven innovations to enhance organisational effectiveness.
- Demonstrate a commitment to ongoing professional development and adaptability to stay ahead in digital operations.
You should apply if:
- We like to hire on ability, attitude and aptitude with a big emphasis on potential rather than only past experience.
- Education and qualifications are important, but we really want someone who buys into our mission and wants to learn and grow as we scale The CSA together.
- You have a Bachelor’s degree or equivalent practical experience.
- You have a technical background or a willingness to develop technical skills.
- You have excellent communication and collaboration skills.
- You have strong problem-solving abilities and a proactive mindset.
- You have demonstrated experience in managing digital operations and optimising processes.
- You have proficiency in HubSpot and Zapier (preferred, not required).
Benefits
- 25 days annual leave + bank holidays
- 10 days paid sick leave
- Professional development stipend
- Private health insurance
- Access to the CSA member content library, which includes over 80 hours of learning and development.
- International travel opportunities
The Chief of Staff Association will always provide equal opportunities to any employee or job applicant. We will never discriminate or have prejudices on a person’s race, religious beliefs, sex, sexual orientation, gender, relationship status, disabilities or due to pregnancy or maternity.
CSA Limited is the UK subsidiary of The Chief of Staff Association, a public benefit corporation chartered by the State of Delaware in the United States of America.
Business Operations Associate employer: The Chief of Staff Association
Contact Detail:
The Chief of Staff Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Associate
✨Tip Number 1
Familiarise yourself with the Chief of Staff Association's mission and values. Understanding what drives the organisation will help you align your responses during interviews and demonstrate your genuine interest in contributing to their goals.
✨Tip Number 2
Brush up on your technical skills, especially in HubSpot and Zapier. Even if you’re not fully proficient yet, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the CSA. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare examples of how you've optimised digital operations in previous roles. Being able to discuss specific instances where you've improved efficiency will showcase your problem-solving abilities and proactive mindset.
We think you need these skills to ace Business Operations Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Business Operations Associate position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in digital operations management, workflow automation, or using tools like HubSpot and Zapier. Use specific examples to demonstrate your problem-solving abilities and technical skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the mission of the Chief of Staff Association. Discuss your willingness to learn and grow, and how you can contribute to the organisation's objectives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at The Chief of Staff Association
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Operations Associate. Familiarise yourself with digital operations management, workflow automation, and data quality standards. This will help you articulate how your skills align with the role during the interview.
✨Showcase Technical Skills
If you have experience with HubSpot and Zapier, be ready to discuss specific examples of how you've used these tools to optimise workflows. If you're not familiar with them, express your willingness to learn and adapt, as the company values potential over past experience.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of how you've tackled challenges in previous roles. Highlight your proactive mindset and ability to troubleshoot technical issues, as these are key qualities for the position.
✨Emphasise Collaboration
The role involves working closely with the Senior Management Team and other colleagues. Be prepared to discuss your communication and collaboration skills, and provide examples of successful teamwork from your past experiences.
