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- Tasks: Lead and inspire teams to deliver amazing customer experiences in our shops.
- Company: Join Joy Brands, a family-focused business dedicated to growth and joy in every interaction.
- Benefits: Earn £13.16 per hour, enjoy free food, and get 50% off with Club Pret Membership.
- Why this job: Be part of a supportive team with opportunities for personal and professional growth.
- Qualifications: Previous retail supervisory experience and a passion for food and customer service are essential.
- Other info: Exciting plans for expansion mean endless opportunities for you to thrive!
We are looking for enthusiastic Leaders who will ensure our wonderful customers have the best experience in our shops by supporting, training and coaching our teams!
Our leaders are essential to the smooth running of the shift and take ownership to guarantee the success of our stores alongside our Managers, being the eyes and ears for the front of house operations.
You will also gain relevant skills and knowledge that can lead to management opportunities - all supported by our Training Academy.
If you have previous retail supervisory experience and a passion for food and customer service, apply now!
We offer:
- £13.16 per hour (Inclusive of weekly mystery shopper bonus of £1.25 per hour)
- Free food when you’re working
- Club Pret Membership, with 50% off food and 5 free drinks a day
- Outstanding training and development (over 85% of our Managers started as Team Members)
- Earn an extra £5 when you start to work between 3am and 5am
If you would like to know more about the role and all our benefits, please visit pretjobs.co.uk.
Joy Brands was created in 2021 having successfully won the right to become a Pret a Manager Franchise launch partner. Joy Brands is a subsidiary of The Chesterford Group, which is a multi branded food business serving over 4 million meals a year and employing in excess of 800 people. The Chesterford Group is a family business focussed first and foremost on the development of its people.
There is nothing more important to us than providing opportunities for our people to grow and develop, feel invested in, cared for and appreciated. You are the magic makers, the inspirers, the people responsible for any and every success we have. It’s why at Joy Brands we believe in feeling like a family, and playing as a team.
In 2022 Joy Brands purchased 4 Pret a Manager shops in the territories of Essex, Cambridgeshire and Hertfordshire. We have exciting plans to open many more Pret shops, to provide endless opportunities for our teams to better their lives and the lives of their families, quite simply, it’s what gets us out of bed in the morning.
Joy brands isn’t just a name, joy is a feeling, it’s the feeling we want to spread in our Pret shops to every single customer and colleague that we come into contact with. It’s why Pret’s mission statement is to "Create joy for millions of customers through food and coffee" means so much to us.
To be part of a family business that wants to invest in you, see you thrive and succeed, provide you with endless opportunities through great training and pay, there is no happier place to be.
Front House Leader employer: The Chesterford Group
Contact Detail:
The Chesterford Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front House Leader
✨Tip Number 1
Familiarise yourself with the Pret a Manger brand and its values. Understanding their mission to 'Create joy for millions of customers through food and coffee' will help you align your passion for customer service with their goals during any discussions.
✨Tip Number 2
Highlight your previous retail supervisory experience in conversations or interviews. Be ready to share specific examples of how you've successfully led teams, trained staff, or improved customer experiences in past roles.
✨Tip Number 3
Show enthusiasm for the role by asking insightful questions about the team dynamics and training opportunities. This demonstrates your eagerness to contribute positively to the workplace culture and your commitment to personal development.
✨Tip Number 4
Network with current employees or those in similar roles. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Front House Leader position.
We think you need these skills to ace Front House Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front House Leader position. Tailor your application to highlight relevant experience in retail supervision and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail supervisory experience. Emphasise any leadership roles, training, or coaching you have provided to teams, as this aligns with the job's focus on supporting and developing staff.
Write a Strong Cover Letter: In your cover letter, express your passion for food and customer service. Mention how your values align with Joy Brands' mission to create joy for customers and colleagues. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at The Chesterford Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your previous experience that highlight how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Front House Leader, you'll be expected to support and coach your team. Prepare to discuss your leadership style and provide examples of how you've successfully led a team in the past, focusing on training and motivating others.
✨Understand the Company Culture
Familiarise yourself with Joy Brands' mission and values before the interview. Be ready to discuss how you align with their focus on family, teamwork, and creating joy for customers, as this will show your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training opportunities available or how success is measured in the role. This demonstrates your eagerness to learn and grow within the company.
