Food & Beverage Supervisor in London

We are looking for a Food & Beverage Supervisor to join our team on a full-time basis. We are looking for someone with previous experience within a 4 or 5 star hotel as a Senior/Head Waiter, with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests. This position reports into the Food & Beverage Manager.

Location: The Chesterfield Mayfair

Employment type: Full-time

Working pattern: Shift work 5 days on 2 days off

Salary: £27,875.88 plus service charge

Key Responsibilities of a Food & Beverage Supervisor:

• Ensure prompt and professional guest service by all team members.
• Update and maintain the department’s Standard Operating Procedures (SOPs) to ensure consistency and excellence.
• Ensure the team are trained and adhere to the standards.
• Liaise effectively with colleagues, management and kitchen staff to ensure prompt, professional, and efficient service at all times.

What are we looking for?

• Previous experience as a Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
• Exceptional communication skills, both verbal and written.
• Wine, Spirit and food knowledge.
• Strong attention to detail with a commitment to delivering personalised and high-quality service.
• Ability to work well under pressure in a fast-paced environment.
• Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
• A positive, proactive attitude with a focus on guest satisfaction.
• Flexibility with working hours, including weekends and evenings.

What’s in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
• Excellent service charge added to your salary every month.
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.