At a Glance
- Tasks: Welcome customers, assist with enquiries, and process transactions in a retail environment.
- Company: Join the dynamic Frasers Group, a leader in retail.
- Benefits: Gain valuable experience while studying, with flexible hours to fit your schedule.
- Why this job: Perfect for business students looking to enhance their skills and make connections.
- Qualifications: Strong communication skills and a passion for business are essential.
This role is suitable for Chesterfield College students who are enrolled onto one of our Business courses. If you have strong communication skills and have a keen interest in business this could be the perfect placement for you!
An exciting opportunity has become available at The Frasers Group. As part of a customer service/retail role you may be expected to support/carry out the below duties:
- Welcoming customers into the store
- Supporting with customer enquiries
- Supporting with processing financial transactions
Business Support/ Customer Service Assistant in Chesterfield employer: The Chesterfield College Group
Contact Detail:
The Chesterfield College Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support/ Customer Service Assistant in Chesterfield
✨Tip Number 1
Get to know the company! Research Frasers Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common customer scenarios with friends or family. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network with fellow students and alumni! They might have insights or connections at Frasers Group that could help you land the job. Don’t be shy to ask for advice or introductions!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Business Support/ Customer Service Assistant in Chesterfield
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure to highlight your strong communication skills in your application. We want to see how you can connect with customers and handle enquiries like a pro!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Frasers Group. Mention your interest in business and any relevant experience that makes you a great fit for this position.
Be Enthusiastic!: Let your passion for customer service shine through in your written application. We love seeing candidates who are excited about the opportunity to work with us and help customers have a great experience.
Apply Through Our Website: Make sure to apply through our website for the best chance of success! It’s the easiest way for us to receive your application and keep track of all the amazing candidates we’re considering.
How to prepare for a job interview at The Chesterfield College Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and retail. Brush up on common customer queries and how to handle them. This will show that you're genuinely interested in the role and ready to jump in.
✨Practice Your Communication Skills
Since strong communication is key for this position, practice answering common interview questions out loud. You could even do a mock interview with a friend or family member. This will help you articulate your thoughts clearly during the actual interview.
✨Show Enthusiasm
Employers love candidates who are excited about the role. When discussing your interest in business and customer service, let your passion shine through. A positive attitude can set you apart from other candidates.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare a few thoughtful questions about the company culture or the team you'll be working with. This shows that you're engaged and serious about the opportunity.