At a Glance
- Tasks: Welcome visitors and share accessibility info for a memorable experience.
- Company: Community-focused organisation dedicated to inclusivity and visitor engagement.
- Benefits: Flexible hours, valuable experience, and the chance to make a difference.
- Other info: Great opportunity to connect with diverse visitors and enhance community engagement.
- Why this job: Empower others while gaining skills in customer service and accessibility.
- Qualifications: Friendly attitude and willingness to learn about accessibility support.
The predicted salary is between 10 - 12 £ per hour.
Ideally 4/5 hours per week, more if you’re able.
Location: Corporation St, Chesterfield, S41 7TX
Role Overview
- Providing a warm and friendly welcome to our visitors at 1435, ensuring they have a memorable and enjoyable visit.
- Sharing knowledge on the accessibility support and opportunities available at 1435 to empower the visitor to get the most out of their visit (e.g. assisted hearing system, signed performance, touch tours).
- Providing guidance on how to access the building, location of lifts, ramps, accessible facilities (changing place, accessible toilets), equipment and catering, and who to ask for support during the visit.
- Having great conversations with our visitors, listening to their needs, answering any questions, and ensuring everyone feels welcome.
- Working collaboratively with Cultural Services staff and fellow volunteers.
- Supporting duty manager/building controller with evacuation of the building as required in an emergency.
- Supporting the promotion of Cultural Services opportunities.
- Becoming familiar with the council’s health and safety policy and completion of volunteer training.
- Flexible volunteering opportunity – morning, afternoons, evenings and weekend opportunities available.
Accessibility & Visitor Experience Champion employer: The Chesterfield College Group
As an Accessibility & Visitor Experience Champion at 1435 in Chesterfield, you will be part of a welcoming and inclusive team dedicated to enhancing the visitor experience. Our organisation values collaboration and offers flexible volunteering hours, allowing you to engage meaningfully with visitors while promoting accessibility initiatives. With a strong focus on community and personal growth, this role provides a unique opportunity to make a positive impact in a vibrant cultural setting.
Contact Details:
The Chesterfield College Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accessibility & Visitor Experience Champion
✨Tip Number 1
Get to know the organisation! Before your interview, do a bit of research on 1435 and its accessibility initiatives. This will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your conversational skills! Since the role involves engaging with visitors, try role-playing with a friend or family member. This will help you feel more comfortable and confident when chatting with visitors about their needs.
✨Tip Number 3
Be ready to share your own experiences! Think about times you've helped someone or made a visitor feel welcome. Sharing these stories can really highlight your passion for accessibility and visitor experience during the interview.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site, so make sure to submit yours there. It shows you're keen and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Accessibility & Visitor Experience Champion
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for accessibility and visitor experience in your application. Share any relevant experiences or personal stories that highlight why this role excites you!
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to know how you can contribute to making our visitors' experiences memorable.
Be Personable:Since this role is all about welcoming visitors, let your personality shine through in your writing. Use a friendly tone and show us that you’re approachable and ready to engage with our visitors.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Chesterfield College Group
✨Know Your Accessibility Stuff
Make sure you brush up on the accessibility features and services offered at 1435. Familiarise yourself with things like the assisted hearing system, signed performances, and touch tours. This knowledge will not only impress your interviewers but also show that you're genuinely interested in enhancing visitor experiences.
✨Practice Your People Skills
Since this role is all about providing a warm welcome and engaging with visitors, practice your conversational skills. Think of some common questions visitors might ask and prepare thoughtful responses. Show that you can listen actively and respond with empathy – it’s all about making everyone feel valued!
✨Understand the Role's Flexibility
Be ready to discuss your availability and how you can fit into the flexible volunteering schedule. Highlight any previous experience where you've adapted to changing circumstances or worked during different times. This shows that you’re committed and can be relied upon when needed.
✨Familiarise Yourself with Health and Safety
Get to grips with the council’s health and safety policies before your interview. Being knowledgeable about these procedures will demonstrate your commitment to visitor safety and your readiness to support in emergencies. It’s a crucial part of the role, so don’t overlook it!
