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- Tasks: Help people achieve their fitness goals and create a welcoming environment.
- Company: Join a vibrant fitness team dedicated to health and wellness.
- Benefits: Flexible hours, professional development, and a fun work atmosphere.
- Other info: Great opportunity for career growth in the fitness industry.
- Why this job: Make a real difference in people's lives while enjoying a dynamic role.
- Qualifications: Level 2 Fitness Instructor and Level 3 Personal Training required.
The predicted salary is between 20000 - 25000 £ per year.
Are you passionate about helping people improve their health, fitness, and wellness? Do you thrive in a dynamic environment where no two days are the same? We are looking for a motivated Fitness Assistant to join our Fitness Team and play a vital role in delivering an outstanding experience for all users of our facilities.
As a Fitness Assistant, you will help create an inspiring, welcoming, and safe environment for members of all ages and abilities. You will be the friendly, professional face of our fitness suite, supporting users on their fitness journey, delivering high-quality inductions and programmes, and contributing to an exceptional customer experience that drives engagement and retention.
The working hours for this role are 32 per week, to be worked on a rota basis. This can include early and late shifts and weekend work.
About the Role
Reporting to the Health & Fitness Supervisor and Health & Fitness Manager, you will:
- Provide a warm and professional welcome to all users, responding confidently to enquiries and offering excellent customer service.
- Deliver comprehensive induction sessions to ensure members can safely and effectively use all fitness equipment.
- Create basic fitness programmes tailored to individual member needs, ensuring they are reviewed and updated regularly.
- Deliver 1-2-1 and small-group personal training sessions where applicable.
- Lead engaging small-group gym floor sessions, including circuits, junior activities, and older adult sessions.
- Support the wider Group Exercise programme by assisting or delivering classes as required.
- Engage in promotional and retention activities such as gym challenges, customer outreach, and service promotion.
- Support the Exercise Referral Scheme through tours, inductions, programme delivery, small-group sessions, and administrative tasks.
- Maintain a clean, safe, and well-presented fitness environment, following the NOP/EAP and reporting hazards or faults promptly.
- Work collaboratively with the Fitness Team to deliver an inclusive, supportive, and high-quality user experience.
Essential Qualifications, Skills & Experience
Qualifications:
- Level 2 Fitness Instructor
- Level 3 Personal Training
Experience:
- At least 6 months experience in a leisure or fitness environment
- Experience working with a wide variety of customers
Skills:
- Strong IT skills, including MS Office
- Excellent communication skills, both written and verbal
- Customer-focused, proactive, and professional approach
- Ability to collaborate effectively with colleagues
- Strong organisational and time management skills
- Ability to maintain confidentiality at all times
- Able to build positive relationships with both users and colleagues
Desirable Qualifications & Experience
- First Aid at Work
- Exercise to Music
- Group Exercise qualifications (e.g., Les Mills, Group Cycling, Aqua, Yoga, Pilates, Zumba)
- Level 3 Exercise Referral
- Level 3 Ante & Post Natal
- Level 4 Cancer Rehabilitation
- Additional health, fitness, or CPD-related certifications
Fitness Assistant in Cheltenham employer: The Cheltenham Trust
Contact Detail:
The Cheltenham Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Assistant in Cheltenham
✨Tip Number 1
Get to know the gym culture! Spend some time in the fitness centre before your interview. Chat with staff and members to understand the vibe and what they value most. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Fitness Assistant, you'll be the face of the gym. Role-play common scenarios with friends or family, like handling enquiries or giving inductions. This will boost your confidence and make you stand out during the interview.
✨Tip Number 3
Show off your passion for fitness! Bring along any personal training programmes you've created or share success stories from your previous roles. This demonstrates your commitment to helping others on their fitness journeys and makes you memorable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Fitness Assistant in Cheltenham
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for health and fitness shine through in your application. Share any personal experiences or stories that highlight why you love helping others on their fitness journeys.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience, especially in customer service and fitness, so we can see how you'd fit right into our team.
Be Professional Yet Friendly: Remember, we’re looking for someone who can be the friendly face of our fitness suite. Use a warm tone in your writing, but keep it professional. Show us you can connect with users of all ages and abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at The Cheltenham Trust
✨Know Your Stuff
Make sure you brush up on your fitness knowledge, especially around health and safety protocols. Familiarise yourself with the equipment you'll be working with and be ready to discuss how you would deliver inductions and create tailored fitness programmes.
✨Show Your Passion
Let your enthusiasm for fitness and helping others shine through. Share personal stories or experiences that highlight your commitment to health and wellness, and how you've positively impacted others' fitness journeys in the past.
✨Engage with Scenarios
Prepare for situational questions by thinking about how you would handle various scenarios, like dealing with a difficult customer or leading a small-group session. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or upcoming fitness initiatives. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.