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- Tasks: Deliver exceptional guest service in various Food & Beverage areas.
- Company: Join the vibrant team at Delta by Marriott Cheltenham Chase hotel.
- Benefits: Enjoy free gym membership, discounts, and professional development support.
- Why this job: Flexible hours perfect for balancing work with school commitments.
- Qualifications: Strong customer service skills and ability to thrive under pressure.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
Overview
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
Curious to find out more?
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham. Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Restaurant Team Member employer: the Cheltenham Chase
Contact Detail:
the Cheltenham Chase Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The QHotels Collection. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for guest service and how your skills align with the role of a Restaurant Team Member.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your commitment to the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering exceptional guest service right from the start. Share any experiences you have that highlight your customer service skills and how you’ve gone above and beyond to ensure a great experience for guests.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Restaurant Team Member. Mention your ability to work under pressure and your time management skills, as these are key to thriving in our fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight relevant experiences and skills that align with our job description.
Apply Through Our Website: We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right place and you can easily keep track of your application status. Plus, it’s super easy!
How to prepare for a job interview at the Cheltenham Chase
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special promotions before the interview. This shows your enthusiasm for the role and helps you answer questions about guest recommendations confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond to ensure a great experience for guests.
✨Demonstrate Time Management Abilities
Be ready to discuss how you manage your time effectively, especially during busy periods. Share strategies you use to stay organised and prioritise tasks, as this is crucial in a fast-paced restaurant environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about training opportunities or how the team ensures guest satisfaction. This shows your interest in the role and helps you gauge if it's the right fit for you.