At a Glance
- Tasks: Serve breakfast, ensure guest satisfaction, and maintain brand standards.
- Company: Join the vibrant team at Cheltenham Chase hotel, part of The QHotels Collection.
- Benefits: Enjoy free gym membership, discounts, training support, and more perks!
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Flexible hours perfect for students, with a chance to enhance your customer service skills.
- Qualifications: Passion for guest service and strong communication skills required.
The predicted salary is between 9.9 - 12.1 £ per hour.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
Job Perks & Benefits
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
• AND……much, much more!
Job Description
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
- Checking guests in for breakfast
- Cleaning and turnover and tables
- managing buffet
- Interacting with guests to make sure they are comfortable
Is this the role for me?
- Passion for deliveringexceptional guestservice
- Strong customer serviceskills
- Good timemanagement andorganisational skills
- Ability to work underpressure
- Shift work is from 7:00am to 11:00am Monday to Friday
Curious to find out more?
Cheltenham Chase hotel is located on the outskirts of Gloucester and is also close to Cheltenham.
Our hotel is a 4*, 122-bedroom property and has the Hardy’s restaurant, Hunters bar & lounge and a garden terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces.
The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.
We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with Bronze from
Green Tourism !
Breakfast Team Member in Gloucester employer: the Cheltenham Chase
The Cheltenham Chase offers a dynamic work environment in the hospitality sector, providing opportunities for professional growth and development. Employees benefit from competitive perks such as free parking, discounted rates across The QHotels Collection, and support for training and professional qualifications. The company fosters a collaborative culture where team members can thrive and contribute to delivering exceptional dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Team Member in Gloucester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at the Cheltenham Chase and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Breakfast Team Member in Gloucester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at the Cheltenham Chase that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at the Cheltenham Chase.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at the Cheltenham Chase get a sense of who you are beyond your experience!
How to prepare for a job interview at the Cheltenham Chase
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at the Cheltenham Chase and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
