Guest Relations Manager

Guest Relations Manager

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
The Chelsea Harbour Hotel

At a Glance

  • Tasks: Create unforgettable experiences for guests and lead the front office team.
  • Company: The Chelsea Harbour Hotel, known for its luxury and exceptional service.
  • Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on personal growth.
  • Why this job: Join a vibrant team and make a real difference in guest experiences.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30000 - 40000 Β£ per year.

The Chelsea Harbour Hotel is looking for a dynamic and energetic Guest Relations Manager, who is responsible for the overall operation of the front office and assuming responsibility for the hotel, with a passion for creating memorable moments, attention to detail, and personalised guest service.

You will be responsible for:

  • Driving high levels of service, satisfaction and loyalty amongst guests.

Guest Relations Manager employer: The Chelsea Harbour Hotel

The Chelsea Harbour Hotel is an exceptional employer that prioritises a vibrant work culture and the personal growth of its employees. With a focus on delivering outstanding guest experiences, team members are encouraged to develop their skills in a supportive environment, while enjoying unique benefits such as competitive salaries, flexible working hours, and opportunities for career advancement in the heart of London.

The Chelsea Harbour Hotel

Contact Details:

The Chelsea Harbour Hotel Recruitment Team

We think you need these skills to ace Guest Relations Manager

Guest Service
Attention to Detail
Communication Skills
Problem-Solving Skills
Leadership
Customer Satisfaction
Team Management