The Cheese Bar are looking for an experienced Assistant General Manager to join the Front of House team at our The Cheese Barge, Paddington Central. We’re dedicated to celebrating the best in British Cheese, working with suppliers from all around the country to create our signature grilled cheese sandwiches and other classic cheese-focused dishes – all seasonal, and made with the best quality produce. We're busy year-round, so you’ll need energy and a positive attitude to succeed in our small, but enthusiastic and determined team. The Cheese Barge is our restaurant and, as the name suggests, is on a 30m custom-built barge with a 40-cover restaurant and roof terrace. The Cheese Barge features a refined offering of seasonal small and sharing plates, with British cheese remaining the focus, alongside small producer wines, craft beer and cider and cocktails. The Barge is one of our most popular locations, so you’ll need energy and a positive attitude. We’re looking for an experienced and reliable AGM, who has a natural talent for hospitality and a desire to pursue a career in this industry. You'll be supporting our General Manager to run the restaurant, acting as duty manager when the GM is not there by leading the FOH team during service, and ensuring customer service is delivered to the highest standard. You'll be responsible for opening and closing the restaurant, including cashing up and key holding, handling reservation enquiries, and making sure your team are fully clued up on dishes, specials and drinks. Full training is provided, along with a range of benefits, and professional development opportunities are available within the company for those who show initiative. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality, understand what fantastic customer service is all about, and love cheese as much as we do, we want to hear from you. Key Responsibilities: - Support the General Manager with FOH operations and management duties at your respective The Cheese Bar site. - Manage, motivate and train FOH floor staff. - Maintain the highest professional standards throughout the restaurant. - Deliver customer service to the highest standard, ensuring accurate delivery of the Company steps of service, creating positive experiences for our guests and colleagues. - Support the GM in maintaining positive relationships and workflow within FOH team and between FOH & BOH. - Promote a positive perception of the Company at all times, both internally and externally. Benefits: - 28 days holiday per year (pro-rata for part time) - Monthly British cheese box - Quarterly Bonus - Producer visits - Free staff meals & trader discounts - 50% off meals on your days off - Full training & tastings, including Academy of Cheese qualifications - Regular staff socials Requirements - 1 Years of management / leadership experience - Solid wine & food knowledge (British cheese knowledge a bonus but not essential) - Highly organised, proactive and uses initiative - Experienced and skilled at managing and motivating a team - Superior customer service skills - Thrives in a busy, fast-paced working environment41bf1e1f-b16b-4260-a40a-17c77a06fd15
Assistant General Manager in London employer: The Cheese Bar
Join our vibrant and independent restaurant group as a Marketing Manager, where you'll play a pivotal role in shaping our brand narrative and celebrating local cheese producers. With a dynamic work culture that fosters creativity and collaboration, you'll enjoy unique benefits such as travel opportunities to Yorkshire, generous discounts at our restaurants, and a supportive environment that prioritises employee growth. This is not just a job; it's a chance to be part of a passionate team dedicated to exceptional food and hospitality.