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- Tasks: Support stewards and manage cases in a dynamic role within the healthcare sector.
- Company: Join the Chartered Society of Physiotherapy, a leading body for physiotherapists in the UK.
- Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of healthcare professionals and promote equality.
- Qualifications: Experience in trade unions and strong communication skills are essential.
- Other info: Embrace a culture of innovation, respect, and teamwork while advancing your career.
The predicted salary is between 31800 - 39800 £ per year.
£39,874 (£58,150 FTE per annum, rising to £41,509.7 (£60,535 FTE) from April 2026
Part time, 24 hours per week
Permanent contract
Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from)
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across North London, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time managing cases from across the UK, but predominantly from nearby regions.
You will work in collaboration with other health trade unions across the region. You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
Working arrangements: Flexible working. We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusivity and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
How to apply: For further information and details of how to apply, please visit the website via the apply button. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to five criteria, which can be found in the Candidate Information Pack.
Closing date: 10am, 11th February 2026. Shortlisting outcome: W/C 25th February 2026. Interview date: 3rd March 2026.
Equality, Diversity and Belonging: To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact hr@csp.org.uk, and we will work with you to meet your needs.
Disability Confident Scheme: As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview.
Our commitment to equity, diversity and belonging: The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
Negotiating and Casework Officer – North London employer: The Chartered Society of Physiotherapy
Contact Detail:
The Chartered Society of Physiotherapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Negotiating and Casework Officer – North London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at the CSP. A friendly chat can give you insider info and maybe even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to negotiation and casework. We all know that confidence is key, so rehearse your answers until they feel natural.
✨Tip Number 3
Show your passion for equality and diversity during the interview. Share examples of how you've championed these values in your previous roles – it’ll resonate with the CSP’s mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details you need to tailor your responses perfectly.
We think you need these skills to ace Negotiating and Casework Officer – North London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. It’s important to understand what the role entails and how your experience aligns with the requirements. This will help us see how you fit into the team!
Tailor Your Responses: When answering the written criteria, tailor your responses to highlight your relevant skills and experiences. Use specific examples that demonstrate your understanding of the role and how you can contribute to our mission at CSP.
Showcase Your Passion for Equity and Diversity: Since we value equity, diversity, and belonging, make sure to reflect this in your application. Share your commitment to these principles and how you've put them into practice in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Chartered Society of Physiotherapy
✨Know Your Stuff
Make sure you understand the role of a Negotiating and Casework Officer inside out. Familiarise yourself with the key responsibilities, especially around industrial relations support and case management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your trade union experience and understanding of NHS structures. Think about times when you've successfully negotiated or represented members, as these stories will highlight your skills and suitability for the role.
✨Emphasise Collaboration
Since this role involves working with various health trade unions and teams, be ready to discuss how you’ve collaborated with others in the past. Highlight your teamwork skills and how you can contribute to a culture of respect and encouragement, which is vital for the CSP.
✨Commit to Equity and Diversity
The CSP values equity, diversity, and belonging, so be prepared to discuss how you embody these principles. Share your thoughts on creating an inclusive environment and any relevant experiences that showcase your commitment to these values during the interview.
