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- Tasks: Support stewards and manage cases in a dynamic role within the NHS.
- Company: Join a leading health trade union committed to equity and diversity.
- Benefits: Flexible working arrangements, competitive salary, and professional development opportunities.
- Other info: Work from home with a supportive team and excellent career growth potential.
- Why this job: Make a real difference in members' lives while promoting equality and safety.
- Qualifications: Senior-level trade union experience and strong communication skills required.
The predicted salary is between 60535 - 60535 £ per year.
£60,535 per annum. Full time, 35 hours per week. Fixed term contract expected to end in July 2027. South West.
About the role:
Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across the South West, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time managing cases from across the UK, but predominantly from nearby regions.
You will work in collaboration with other health trade unions across the region. You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy. You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
Further information:
If you have any questions about the role, please contact James Allen, Senior Negotiating Officer via email.
Working arrangements:
Flexible working. We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs.
How to apply:
For further information and details of how to apply, please visit the website via the apply button. CVs will not be accepted. As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.
Closing date: 10am, 13 May 2026. Shortlisting outcome: w/c 18 May 2026. Interview date: 28 May 2026 (in person in Exeter).
Equality, Diversity and Belonging:
Accessibility and adjustments. To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages.
Disability Confident Scheme: As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview.
Our commitment to equity, diversity and belonging: The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
Negotiating and Casework Officer in London employer: The Chartered Society of Physiotherapy
Contact Detail:
The Chartered Society of Physiotherapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Negotiating and Casework Officer in London
✨Tip Number 1
Get to know the organisation! Research their values, mission, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your negotiation skills! Since this role involves a lot of negotiation, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, make sure to highlight your commitment to equity, diversity, and belonging in your responses to the criteria.
We think you need these skills to ace Negotiating and Casework Officer in London
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you fully understand what the role entails. Highlight key responsibilities and requirements that resonate with your experience. This will help you tailor your application to show us why you're the perfect fit!
Address the Criteria Directly: When responding to the six criteria, be specific! Use examples from your past experiences that demonstrate your skills and achievements. We want to see how you can bring your expertise to our team, so don’t hold back!
Show Your Passion for Equity and Diversity: Since we’re committed to equity, diversity, and belonging, make sure to weave this into your application. Share your understanding and commitment to these principles, and how you’ve put them into practice in your previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at The Chartered Society of Physiotherapy
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Negotiating and Casework Officer. Familiarise yourself with the key responsibilities, especially around industrial relations support and case management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your trade union experience and understanding of NHS structures. Be ready to discuss how you've successfully managed cases or supported members in previous roles. This will highlight your suitability for the job and your ability to handle the challenges it presents.
✨Emphasise Collaboration
Since this role involves working with various health trade unions and regional teams, be prepared to discuss your collaborative approach. Share examples of how you've worked effectively with others to achieve common goals, particularly in promoting equality and diversity principles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the organisation's commitment to equity, diversity, and belonging. This shows that you value these principles and are keen to contribute positively to the workplace culture.