Digital Channels Manager

Fixed-term contract for 12 months (maternity cover). Home based role (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from).

Are you a digital specialist looking to make a difference for the UK’s physiotherapy profession? With member engagement, rehab, the future of the physiotherapy workforce and equity, diversity and belonging at the forefront of the CSP’s work, as its Digital Channels Manager, you will join the Society at a time when maximising member engagement has never been more important.

As part of the Corporate Communications team, you will ensure the CSP’s digital communications channels support the achievement of the Society’s strategic objectives. You will be the CSP’s leading source of expertise on the operation of its digital channels, manage their day-to-day operation and deliver the Society’s digital operational plan. You’ll be a confident guide in supporting colleagues to maintain a high standard of digital capability both within the Corporate Communications team and across the CSP.

To succeed in the role, you will have a strong knowledge and understanding across digital marketing techniques. You’ll be an enthusiastic innovator, keen to apply your knowledge to continually improve the CSP’s digital channels, with a particular focus on user acquisition and user experience. You’ll be comfortable analysing and interpreting a range of data and analytics, drawing out valuable insights to recommend improvements across the CSP’s digital channels. You’ll be confident in your technical knowledge to work with suppliers and colleagues to deliver digital innovation. You’ll have a detailed knowledge of major social media platforms and be eager to both develop our use of these channels and share your knowledge and ensure best practice across the CSP.

You’ll join a team of corporate communications professionals with responsibility for digital communications for a vibrant membership organisation of over 65,000 individuals. You will lead and guide digital projects across the team, as well as having line management responsibility for our two digital officers and digital administrator.

The CSP is committed to promoting equity, diversity and belonging within both the CSP and the profession more widely. You’ll be committed to these principles and reflecting the diversity of the physiotherapy workforce across our channels. The CSP provides a supportive culture for your own learning, with opportunities for you to stretch yourself and test out different ways of working.

If you are looking for a rewarding and challenging role, would enjoy working in a team environment and want to make a vital contribution at a critical time for the physiotherapy profession across the UK, this role is for you.

Why work for the Chartered Society of Physiotherapy? The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusivity and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted. If you require any adjustments during the application stage, please email the Human Resources team.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people.