At a Glance
- Tasks: Be the go-to person for payroll, pensions, and reward queries while supporting research and policy.
- Company: Join a forward-thinking organisation dedicated to empowering payroll and pensions professionals.
- Benefits: Enjoy hybrid working, competitive salary, private medical insurance, and generous annual leave.
- Other info: Great opportunities for career growth and a supportive team environment.
- Why this job: Make a real difference in the payroll community while developing your skills and knowledge.
- Qualifications: Knowledge of payroll processes and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
You will be the first point of contact for our members when they have queries around technical elements of payroll, pensions and reward. As part of the Advisory team, this role works closely with the Policy and Research team, who ensure themes of queries the Advisory Service receives are covered in News Online articles published on the CIPP website.
We are looking for a person who has a comprehensive knowledge of end-to-end payroll processes. Training will be provided in areas where upskilling is required. Therefore, an excellent telephone manner and writing skills are required, as the technical helpline responds to email and telephone enquiries.
Duties will often be shared between the Payroll Advisory Officers as resource and/or expertise permits:
- Undertaking research and/or supporting research as requested on current operational issues within the payroll and pensions profession.
- Supporting the Policy & Research Officers with statistical evidence obtained from the technical helpline.
- Providing information as necessary to the Policy & Research Officer for inclusion on the CIPP website, in News Online and Professional.
- Providing assistance to the Learning & Development team by proofing all technical material content when required.
- Preparing articles and Q&As based on these responses for inclusion in the Institute’s member magazine, Professional.
- Preparing a statistical report, to include recommendations to support the Policy and Advisory Lead’s manager report.
Enjoyment of detail involved in payroll and pensions administration, with reference to proofreading. We work together to achieve our goals and objectives to the benefit of the payroll and pensions communities. To communicate payroll and pensions knowledge with authority. We actively seek feedback and, on a continuous basis, review our ways of working to ensure that we deliver an excellent service to the payroll and pension communities, and to our colleagues. Empowering and advancing the pay professions and communities through research, lifelong learning and recognition.
Salary TBC (depending on experience). Working week: 37 hour working week (full-time). Annual leave: 26 days annual leave per annum (plus bank holidays). Location: Remote working, Hybrid working.
Benefits include:
- Pension enrolment from first day of service.
- Private Medical Insurance and Cash Plan Schemes provided.
- Option to buy or sell annual leave days.
- Employee Assistance Programme.
- Mental Health Hub.
- Benefits hub, discounts across a broad range of partners.
- 1 paid volunteer day per year to give something back to the community.
The CIPP is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
Payroll Administrator (Full Time) (Hybrid) employer: The Chartered Institute of Payroll Professionals (CIPP)
The CIPP is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid working model that promotes work-life balance. With comprehensive benefits including private medical insurance, generous annual leave, and opportunities for continuous learning, employees are empowered to thrive in their roles while contributing to the advancement of the payroll and pensions profession. Our inclusive culture fosters collaboration and innovation, making it a rewarding place to build a meaningful career.
Contact Detail:
The Chartered Institute of Payroll Professionals (CIPP) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Administrator (Full Time) (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll and pensions field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain your experience with end-to-end payroll processes. Keep it concise but impactful – you want to leave them wanting to know more!
✨Tip Number 3
Show off your skills! If you’ve got any relevant projects or articles you’ve worked on, bring them along to interviews. This is your chance to demonstrate your knowledge and passion for payroll and pensions – let your work speak for itself!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals to join our team. Plus, applying directly shows your enthusiasm and commitment to being part of the StudySmarter family!
We think you need these skills to ace Payroll Administrator (Full Time) (Hybrid)
Some tips for your application 🫡
Know Your Stuff:Make sure you have a solid understanding of payroll processes. We want to see that you can handle queries with confidence, so brush up on your knowledge before applying!
Show Off Your Writing Skills:Since you'll be dealing with emails and articles, it's crucial to demonstrate your writing prowess. Keep your application clear and concise, and don’t forget to proofread!
Be Personable:An excellent telephone manner is key for this role. When you apply, let your personality shine through in your cover letter – we love a friendly tone!
Apply Through Our Website:We encourage you to submit your application via our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at The Chartered Institute of Payroll Professionals (CIPP)
✨Know Your Payroll Inside Out
Make sure you brush up on your end-to-end payroll processes. Familiarise yourself with common queries and issues that arise in payroll and pensions, as you'll be the first point of contact for members. Being able to confidently discuss these topics will show your expertise and readiness for the role.
✨Practice Your Communication Skills
Since you'll be handling both email and telephone enquiries, it's crucial to have a clear and professional telephone manner. Practise answering common payroll questions out loud, and consider doing mock interviews with a friend to refine your communication style.
✨Research the Company and Its Values
Take some time to understand the CIPP's mission and values. Knowing how they empower and advance the payroll profession will help you align your answers during the interview. It also shows that you're genuinely interested in being part of their team.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask your interviewers about the role and the team dynamics. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company culture is the right fit for you. Plus, it shows that you’re proactive and engaged!
