Member Experience Officer - 9-Month FTC, Hybrid in Coventry

Member Experience Officer - 9-Month FTC, Hybrid in Coventry

Coventry Full-Time On-site
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The Chartered Institute of Housing (CIH) is seeking a Membership Support Officer on a 9-month maternity cover contract. This hybrid role combines home and CIH office work, with 35 hours per week and a clear focus on delivering excellent member experiences.

You will manage enquiries, support membership growth and renewals, and maintain accurate records in the CIH database, while contributing to a positive, responsive customer journey for our members and customers.

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Member Experience Officer - 9-Month FTC, Hybrid in Coventry employer: The Chartered Institute of Housing

The Chartered Institute of Housing (CIH) is an exceptional employer, offering a hybrid working model that promotes a healthy work/life balance and a supportive environment for housing professionals. With a strong commitment to inclusivity, CIH provides generous benefits such as 25 days holiday, enhanced family leave, and professional development opportunities, making it an ideal place for those looking to make a meaningful impact in the housing sector across the North of England.

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Contact Details:

The Chartered Institute of Housing Recruitment Team