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- Tasks: Lead email communications, crafting engaging content and enhancing user experience.
- Company: Join the Chartered Institute of Building, a leader in construction management.
- Benefits: Enjoy 25 days holiday, private medical insurance, and tailored development opportunities.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Strong writing skills and experience with e-comm tools like Mailchimp.
- Other info: Collaborative culture with excellent career growth and recognition for your contributions.
The predicted salary is between 32031 - 44843 ÂŁ per year.
Working Hours: Full Time, 36 hours per week
Contract Type: Permanent
Salary: ÂŁ32,031 per year
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere. If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the Role
As Communications Officer (Email) you’ll be at the heart of our team, helping us with planning, producing, and delivering engaging and effective e‑comms and SMS that strengthen CIOB’s relationship with members, stakeholders, and wider audiences. You’ll ensure our electronic communications are timely, relevant, visually consistent with brand guidelines, and aligned with organisational priorities.
Key Responsibilities
- Taking the lead on CIOB’s email channel.
- Challenge and improve how we approach email communications, making sure our readers always get the best possible experience.
- Writing, editing, and producing emails that are clear, engaging, and accessible.
- Keeping up to date with trends in email, SMS, and digital communications, bringing fresh thinking to the team.
- Sourcing brand appropriate visuals and tailoring messages to different audiences, following accessibility standards and our own guidelines.
- Leading the development of email/SMS guidelines and best practice, ensuring they support our wider strategy.
- Using data and audience insights to segment, personalise, and automate communications.
- Championing user experience in email; using metrics, A/B testing, and feedback to refine content, design, and delivery.
About You
- A skilled and creative communications professional who has strong writing and editing skills with attention to accuracy and tone.
- Experience of creating and delivering e‑comms using tools such as Dotdigital, Mailchimp, or Campaign Monitor.
- Hands‑on experience creating email designs that are clear, user‑friendly, and accessible to all audiences.
- Knowledge of GDPR and good practice around email consent and data management.
- Collaborative approach, with the ability to work well with colleagues across different teams.
Why Work For Us?
- 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
- Private pension scheme with employer contributions and free pension advice.
- Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
- Enhanced family‑friendly policies and life assurance.
- Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
- Development Opportunities: Learning and development tailored to your career growth.
- Inclusive Environment: We’re a disability‑committed and EDI‑focused employer, with values that celebrate diversity and inclusivity.
- Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing.
How Do I Apply?
If you would like any further information or to apply for this role, please submit a full CV and covering letter by email on hr@ciob.org.uk. Please note that we may consider applications as they are submitted and therefore you are encouraged to apply as soon as possible.
Communications Officer in Bracknell employer: The Chartered Institute of Building (CIOB)
Contact Detail:
The Chartered Institute of Building (CIOB) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications Officer in Bracknell
✨Tip Number 1
Get to know the company inside out! Research the Chartered Institute of Building and understand their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Communications Officer position.
✨Tip Number 3
Prepare for the interview by practising common questions related to email communications and user experience. Think about how you can demonstrate your creativity and problem-solving skills, especially when it comes to improving e-comms strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to the CIOB's mission.
We think you need these skills to ace Communications Officer in Bracknell
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your passion for communications and how your skills align with our mission at CIOB. Keep it engaging and personal, showing us why you’re the perfect fit for the role.
Tailor Your CV: Don’t just send a generic CV! Tailor it to showcase your relevant experience in email communications and any tools you've used like Dotdigital or Mailchimp. We want to see how your background makes you a great match for the Communications Officer position.
Showcase Your Writing Skills: Since this role is all about communication, make sure your writing shines through in your application. Use clear, concise language and pay attention to tone and accuracy. This is your chance to demonstrate your editing prowess!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Chartered Institute of Building (CIOB)
✨Know Your Audience
Before the interview, take some time to research the Chartered Institute of Building (CIOB) and their communication style. Familiarise yourself with their recent e-comms and understand their brand voice. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples of your previous work in email communications. Bring along samples or case studies that demonstrate your writing, editing, and design skills. Highlight how you've used tools like Dotdigital or Mailchimp to create engaging content, as this will resonate well with the interviewers.
✨Stay Current with Trends
Make sure you're up to date with the latest trends in digital communications, especially in email marketing. Be ready to discuss any new techniques or tools you've come across and how they could benefit CIOB. This shows that you're proactive and passionate about your field.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about their current email strategies or how they measure success in their communications. This not only demonstrates your interest but also gives you a chance to engage in a meaningful conversation with the interviewers.
