At a Glance
- Tasks: Provide top-notch customer service to members applying for chartered and technical membership.
- Company: Join the Chartered Institute of Building, a leader in construction management.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a supportive work environment.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in the construction industry while developing your career.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 29903 - 29903 £ per year.
Location: Bracknell/ Hybrid working
Working Hours: Full time, 36 hours per week
Contract Type: 6-month FTC (1 Oct 2026 - 31st Mar 2027)
Salary: £29,903 per annum
About Us
We are the Chartered Institute of Building (CIOB), and we are at the heart of a management career in construction. We are the world's largest and most influential professional body for construction management and leadership, and our members work worldwide in the development, conservation and improvement of the built environment. Perhaps most importantly, we are tasked with promoting good practice within our industry to improve quality of life for every one of us.
About The Role
We are looking for an Applications Advisor, to provide the delivery of a high level of customer service to members and potential members applying for the chartered and technical membership.
Key Responsibilities will include:
- Co-ordinating an end-to-end professional review process, ensuring that an excellent level of customer service, support and guidance is always provided to our members, assessors and verifiers.
- Acting as a key point of contact for professional and technical review queries, providing support and advice where necessary on the criteria for professional review and individual members' readiness to commence the process.
- Liaising with regional and international colleagues to ensure consistent advice is provided; following up enquiries and expressions of interest to encourage professional review applications and attending events and workshops to promote CIOB membership.
- Acting as a designated point of contact for assigned applicants; overseeing their application from beginning to end and ensuring a consistent, high-quality experience is delivered throughout.
- Reviewing applications against set criteria and advising potential members of any necessary changes to be made to their submission.
About You
The ideal candidate will have the following skills and experience:
- Be confident, well-mannered and can deal with members and potential members at varying levels of seniority in person, in writing and over the phone.
- Be an organised individual who can work to targets and deadlines in what can sometimes be a pressurised environment.
- Have excellent written and verbal communication skills, attention to detail and the ability to analyse written reports and applications.
- Have strong administration and IT skills, and some experience of working with a CRM.
- Previous experience of working in a membership environment would be of distinct advantage, however this is not essential.
Why Work For Us?
We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here's what you can expect:
- A Competitive Salary
- Generous Benefits Package: 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure. Private pension scheme with employer contributions and free pension advice. Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback). Enhanced family-friendly policies and life assurance. Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
- Development Opportunities: Learning and development tailored to your career growth.
- Inclusive Environment: We're a disability-committed and EDI-focused employer, with values that celebrate diversity and inclusivity.
- Recognition: We are proud to say that we hold a Gold Investors in People Award - which we really hope will show you our commitment to you as an employer.
Please note that we may consider applications as they are submitted and therefore applicants are encouraged to apply as soon as possible to avoid any disappointment that may be caused by the vacancy closing sooner than advertised.
Applications Advisor in Bracknell employer: The Chartered Institute of Building (CIOB)
CIOB is an exceptional employer that prioritises the development of talent in the construction industry through a supportive and flexible home-based work environment. With a strong emphasis on employee growth, you will have access to continuous professional development opportunities and be part of a collaborative culture that values innovation and excellence in coaching and mentoring. Join us to make a meaningful impact while enjoying the unique advantages of working remotely in a dynamic sector.
Contact Details:
The Chartered Institute of Building (CIOB) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Applications Advisor in Bracknell
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Applications Advisor at The Chartered Institute of Building (CIOB)!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like The Chartered Institute of Building (CIOB) or be willing to refer you for that Applications Advisor position!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Applications Advisor role at The Chartered Institute of Building (CIOB)!
We think you need these skills to ace Applications Advisor in Bracknell
Some tips for your application 🫡
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How to prepare for a job interview at The Chartered Institute of Building (CIOB)
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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