Global Learning Team Officer in City of London

Global Learning Team Officer in City of London

City of London Full-Time On-site
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A travel allowance which has a maximum value of Β£2,500 per annum

The option to split your working week between working from home and in the London office

Discretionary Bonus

We have an opportunity for a candidate with strong interpersonal, analytical and organisational skills, to join the Global Learning Department.

Your responsibilities cover a range of quality assurance activities including:

  • Approving, monitoring and reviewing our Accredited Training Partners (ATPs) as well as using our internal software to keep up to date records of ATPs.
  • Arranging and supporting our regular ATP Forum.
  • Liaising with ATPs and candidates about queries on ATPs, exams and eligibilities.
  • Approving, monitoring and reviewing our Test Centres as well as using our internal software to keep up to date records.
  • Selecting Test Centres for audit, undertaking audits and virtual inspections, and maintaining a record of all audits and inspections.
  • Managing the email inboxes in relation to ATPs and Test Centres.
  • Supporting work to analyse and understand the performance of our assessments including standard setting.
  • Additional quality assurance tasks to support the work of the Global Learning team.

The following skills and experience are required:

  • Strong organisation and time management skills, with the ability to prioritise your own workload and work independently.
  • Good interpersonal skills; you will be liaising with external stakeholders and candidates at all levels.
  • Judgement skills – the ability to review documentation against relevant criteria and make a judgement on whether the criteria have been met.
  • Good grammar, spelling, drafting and writing ability.
  • Strong IT skills – word, excel, and familiarity with databases.
  • Attention to detail and able to work to deadlines.

We value the contribution that employees with different views and experience bring to the Institute and are committed to promoting equality, inclusion and diversity. We hope to receive applications from a wide range of talented people irrespective of their race, religion or belief, gender, age, gender identity, neurodiversity, disability, sexual orientation, ethnic origin, political belief, social class, relationship status or caring responsibilities.

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Global Learning Team Officer in City of London employer: The Chartered Institute for Securities & Investment (The CISI)

CISI is an exceptional employer located in the heart of the City of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from a strong focus on professional development, with opportunities for growth through coaching and knowledge transfer, ensuring that team members are equipped to lead transformative change. The organisation's commitment to meaningful impact within the financial services sector makes it a rewarding place to work for those seeking to contribute to a future-fit transformation.

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Contact Details:

The Chartered Institute for Securities & Investment (The CISI) Recruitment Team