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- Tasks: Provide tech support and troubleshoot issues for users in a dynamic law firm.
- Company: Join a prestigious US law firm located near Liverpool Street, London.
- Benefits: Enjoy a vibrant work culture with opportunities for overtime and professional growth.
- Why this job: Be part of a thriving team, enhancing your IT skills in a fast-paced legal environment.
- Qualifications: Must have over two years of IT support experience and knowledge of MS Office 2016.
- Other info: This role requires a flexible attitude and the ability to work overtime when needed.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a prestigious US law firm based near Liverpool Street, is urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office as soon as possible.
Reporting to the IT Director based in Paris, the role will involve:
- Providing technical support at Helpdesk and First Line level to all users in the London office
- Troubleshooting PCs and telecommunications-related issues, including smartphones, network devices, printers, etc.
- Assisting with software upgrades and computer setups
The ideal candidate will have:
- Over two years of IT support experience in a City law firm
- Excellent knowledge of PC hardware and software
- Experience working with MS Office 2016
- A flexible attitude and willingness to do overtime when required
If you're interested, please send your CV to start the conversation.
Legal IT Helpdesk Support Analyst – Thriving US Law Firm employer: THE CHARALLE GROUP
Contact Detail:
THE CHARALLE GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal IT Helpdesk Support Analyst – Thriving US Law Firm
✨Tip Number 1
Familiarise yourself with the specific IT systems and software commonly used in law firms, such as case management software and document management systems. This knowledge will not only help you during the interview but also demonstrate your commitment to understanding the legal IT landscape.
✨Tip Number 2
Network with professionals already working in legal IT roles. Attend industry events or join online forums where you can connect with others in the field. This can provide valuable insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for common technical support scenarios that you might encounter in a law firm setting. Practising troubleshooting techniques for hardware and software issues will give you confidence and show your problem-solving skills during the interview.
✨Tip Number 4
Research the specific US law firm you're applying to. Understanding their culture, values, and the types of cases they handle can help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Legal IT Helpdesk Support Analyst – Thriving US Law Firm
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of the Legal IT Helpdesk Support Analyst position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV, emphasise your IT support experience, particularly in a law firm setting. Mention specific technologies you have worked with, such as MS Office 2016, and any troubleshooting scenarios you've successfully managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Discuss why you are a good fit for the position and how your background aligns with their needs, especially your flexible attitude and willingness to work overtime.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at THE CHARALLE GROUP
✨Know Your Tech
Brush up on your knowledge of PC hardware and software, especially MS Office 2016. Be prepared to discuss specific troubleshooting scenarios you've encountered in previous roles.
✨Understand the Legal Environment
Familiarise yourself with the unique IT needs of a law firm. Research common legal software and tools used in the industry to show that you understand the context of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved technical issues in the past. Highlight your ability to think on your feet and provide effective solutions under pressure.
✨Show Enthusiasm and Flexibility
Express your willingness to work overtime and adapt to the fast-paced environment of a law firm. Employers appreciate candidates who are eager to contribute and go the extra mile.
