Front of House Team Lead - Flexible Hours & Guest Experience
Front of House Team Lead - Flexible Hours & Guest Experience

Front of House Team Lead - Flexible Hours & Guest Experience

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to create unforgettable guest experiences and ensure smooth operations.
  • Company: Join a top hospitality group in the heart of London.
  • Benefits: Enjoy flexible hours, a reward card for food and drink, and development opportunities.
  • Why this job: Be a key player in enhancing guest satisfaction and leading a passionate team.
  • Qualifications: Must be 18+ with leadership skills and a passion for hospitality.
  • Other info: Dynamic work environment with plenty of room for personal growth.

The predicted salary is between 30000 - 42000 Β£ per year.

A leading hospitality group in London is looking for a Front of House Team Leader to inspire and motivate the team at Henry Holland. The ideal candidate will enhance guest experiences and ensure operational efficiency.

Responsibilities include:

  • Maintaining a warm atmosphere
  • Leading the staff effectively

Candidates must be 18 or over due to alcohol sales. The role offers various benefits including a reward card for food and drink, flexible working, and development programs.

Front of House Team Lead - Flexible Hours & Guest Experience employer: The Chapter Collection

Join a leading hospitality group in London, where we prioritise a vibrant work culture and the growth of our employees. As a Front of House Team Lead, you'll enjoy flexible hours, a rewarding benefits package including a food and drink reward card, and ample opportunities for professional development, all while creating memorable experiences for our guests.
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Contact Detail:

The Chapter Collection Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House Team Lead - Flexible Hours & Guest Experience

✨Tip Number 1

Network like a pro! Reach out to people in the hospitality industry, especially those who work at Henry Holland. A friendly chat can open doors and give you insider info about the role.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight how you've created warm atmospheres in past roles.

✨Tip Number 3

Be ready to lead! Prepare examples of how you've motivated teams before. The hiring team will want to see that you can inspire others and keep things running smoothly.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Front of House Team Lead - Flexible Hours & Guest Experience

Leadership Skills
Guest Experience Enhancement
Operational Efficiency
Team Motivation
Communication Skills
Problem-Solving Skills
Warmth and Hospitality
Flexibility in Working Hours

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you can inspire and motivate a team while enhancing guest experiences. Share any relevant experiences that highlight your passion!

Tailor Your Application: Make sure to customise your application to fit the Front of House Team Lead role. Highlight your leadership skills and any experience you have in creating a warm atmosphere for guests. We appreciate when candidates take the time to connect their background with our needs.

Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that clearly outlines your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for our team at Henry Holland!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team!

How to prepare for a job interview at The Chapter Collection

✨Know the Venue Inside Out

Before your interview, make sure you research Henry Holland thoroughly. Familiarise yourself with their values, atmosphere, and guest experience initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Leadership Skills

As a Front of House Team Lead, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved guest satisfaction. Be ready to discuss how you handle challenges and maintain a positive environment.

✨Emphasise Guest Experience

Since enhancing guest experiences is a key part of the role, think about specific strategies you've implemented in previous positions. Share stories that highlight your ability to create a warm atmosphere and resolve guest issues effectively.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training programs, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Front of House Team Lead - Flexible Hours & Guest Experience
The Chapter Collection
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