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For Companies At a Glance
- Tasks: Serve customers with a smile and create a welcoming atmosphere.
- Company: Join the UK's largest operator of pubs and bars, Stonegate Group.
- Benefits: Flexible hours, competitive pay, and staff discounts on food and drinks.
- Why this job: Be part of a fun team and make memorable experiences for guests.
- Qualifications: No experience needed, just a passion for great service and teamwork.
- Other info: Perfect for students looking for part-time work in a lively environment.
Location – Blue AnchorÂ
Front of House Team MemberÂ
About UsÂ
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.  We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..Â
The OpportunityÂ
At Blue Anchor, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.Â
Can you…Â
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Help prepare and serve our delicious food and drinks at Blue Anchor.Â
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Offer friendly recommendations to enhance the guest experience.Â
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Contribute to maintaining a clean and safe environment for guests and team members.Â
A little bit about us…Â
We\’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. This gorgeous riverside pub has been in operation since 1726 is brimming with history and stories – even the famous boat race from the film Sliding Doors was filmed here! We certainly like to think we\’re Gwyneth\’s favourite, and with beautiful Hammersmith Bridge and river views, there\’s no reason why we wouldn\’t be. Our mouthwatering food is award-winning, made fresh every day by our fantastic head chef. Plus, with our first floor riverside function room available to hire, our guests can join us for every occasion, big or small, simple or special.Â
What\’s in it for you?Â
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Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed PubsÂ
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Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailersÂ
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VIP entry to our Pubs and BarsÂ
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Stonegate Hotel DiscountsÂ
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Flexible workingÂ
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Corporate Discounted Rates at David Lloyd and PureGym
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Discounted Dental InsuranceÂ
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Stream – Early access to your earned wagesÂ
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Blue Anchor directly.Â
Job Reference: GH1444422LonFOHTM
Front of House Team Member employer: The Chapter Collection - Stonegate Group
Contact Detail:
The Chapter Collection - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Angelic and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Try role-playing with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to spot your enthusiasm and commitment to joining the Stonegate Group family.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the vibe of our venues.
Tailor Your Application: Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at The Chapter Collection - Stonegate Group
✨Know the Venue
Before your interview, take some time to research The Angelic and its atmosphere. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the role. Even if the venue has a casual vibe, looking polished shows that you take the opportunity seriously and respect the establishment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. This could be about team dynamics, training opportunities, or what a typical day looks like. It shows you’re engaged and eager to learn more about the role and the company.
