Front of House Team Leader

Front of House Team Leader

Islington Temporary 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the team to create an unforgettable guest experience.
  • Company: Join Stonegate Group, the UK's largest pub operator with a vibrant brand portfolio.
  • Benefits: Enjoy flexible working, discounts, and early access to wages through Wagestream.
  • Why this job: Be part of a unique pub culture that values storytelling and community.
  • Qualifications: Must be 18+ due to alcohol sales; experience in hospitality is a plus.
  • Other info: Work in a stunning venue with a focus on fresh, local ingredients.

The predicted salary is between 24000 - 36000 £ per year.

Location - The Angelic

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Angelic.

Can you…

  • Work alongside the management team to bring our shared vision to life.
  • Help maintain smooth operations and consistency.
  • Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

We’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Situated in the heart of Islington, The Angelic pub boasts huge windows and high ceilings, especially the ‘Sistine Chapel’ on the first floor, forming a beautiful backdrop for friendly staff serving seasonal British food. We serve delicious pub food made with freshly prepared ingredients from local suppliers and a carefully created cocktail menu each day.

What’s in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
  • VIP entry to our Pubs and Bars
  • Stonegate Hotel Discounts
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Vitality Healthcare
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages
  • Award winning development programmes

To be considered for the Front of House Team Leader position at The Angelic you must be 18 or over as the role involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Angelic directly.

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Contact Detail:

The Chapter Collection - Stonegate Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Leader

✨Tip Number 1

Familiarise yourself with The Angelic's unique offerings and atmosphere. Understanding their commitment to providing an elevated pub experience will help you align your approach and demonstrate your passion for creating memorable guest experiences during any discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully motivated and managed a team in the past. Be ready to discuss specific situations where you fostered a positive environment and improved team performance, as this is crucial for the Front of House Team Leader role.

✨Tip Number 3

Network with current or former employees of The Angelic or other Stonegate venues. Gaining insights into their culture and expectations can provide you with valuable information that you can use to tailor your approach and stand out as a candidate.

✨Tip Number 4

Prepare to discuss how you would maintain smooth operations and consistency in a busy pub environment. Think about strategies you've used in the past to handle high-pressure situations and ensure excellent service, as this will be key to impressing the management team.

We think you need these skills to ace Front of House Team Leader

Leadership Skills
Team Motivation
Customer Service Excellence
Communication Skills
Conflict Resolution
Operational Management
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Sales Skills
Knowledge of Food and Beverage
Training and Development
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and inspire a team.

Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of The Angelic's mission. Share specific examples of how you've successfully led teams in the past and how you can contribute to creating a warm and welcoming environment for guests.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a front-of-house role.

How to prepare for a job interview at The Chapter Collection - Stonegate Group

✨Show Your Passion for Guest Experience

As a Front of House Team Leader, your ability to create an amazing guest experience is crucial. Be prepared to share specific examples of how you've gone above and beyond to ensure guests feel valued and welcomed in previous roles.

✨Demonstrate Leadership Skills

The role requires you to lead and motivate a team. Highlight your leadership style and provide examples of how you've successfully managed a team, resolved conflicts, or inspired others to achieve common goals.

✨Familiarise Yourself with The Angelic's Story

Understanding the unique story and vision of The Angelic will help you connect with the interviewers. Research the pub's history, its offerings, and what sets it apart from other venues to show your genuine interest.

✨Prepare Questions About Operations

Since maintaining smooth operations is key, come prepared with insightful questions about their current processes. This shows your proactive approach and willingness to contribute to operational excellence.

Front of House Team Leader
The Chapter Collection - Stonegate Group
Location: Islington

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