At a Glance
- Tasks: Lead and inspire the team to create an unforgettable guest experience.
- Company: Join Stonegate Group, the UK's largest pub operator with a vibrant brand portfolio.
- Benefits: Enjoy flexible working, discounts, and early access to your wages.
- Why this job: Be part of a unique pub culture that values creativity and community.
- Qualifications: Must be 18+ due to alcohol sales; experience in hospitality preferred.
- Other info: Work in a stunning venue with a rich history in Islington.
The predicted salary is between 24000 - 36000 £ per year.
Location - The Angelic
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Angelic.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us…
We’re the pub that tells a story. Whether it’s a story of love, celebration, appreciation, or simple time spent together, we tell it, and we tell it in the best way possible. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience from start to finish. We want the people who strive to make a difference, who can inspire our guests, and who can elevate our sites into more than just a pub. Situated in the heart of Islington, The Angelic pub boasts huge windows and high ceilings, especially the ‘Sistine Chapel’ on the first floor, forming a beautiful backdrop for friendly staff serving seasonal British food. We serve delicious pub food made with freshly prepared ingredients from local suppliers and a carefully created cocktail menu each day.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Vitality Healthcare
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at The Angelic you must be 18 or over as the role involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Angelic directly.
Front of House Team Leader employer: The Chapter Collection - Stonegate Group
Contact Detail:
The Chapter Collection - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with The Angelic's unique offerings and atmosphere. Understanding their commitment to providing an elevated pub experience will help you align your approach and demonstrate how you can contribute to their vision during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in previous roles. Be ready to discuss specific situations where you fostered a positive environment and improved guest experiences.
✨Tip Number 3
Research the local area and the clientele that frequents The Angelic. Being knowledgeable about the community will allow you to connect better with guests and tailor the service to meet their expectations.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about the management team's vision for the pub or how they measure guest satisfaction shows your genuine interest in the role and the establishment.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to motivate a team. Mention specific examples from your past experiences that demonstrate your leadership skills and commitment to creating a welcoming environment for guests.
Highlight Relevant Experience: In your CV, focus on your previous roles in hospitality, especially any leadership positions. Use bullet points to clearly outline your achievements, such as improving guest satisfaction scores or successfully managing a team during busy periods.
Showcase Your Personality: The Angelic values a warm and friendly atmosphere, so let your personality shine through in your application. Use a conversational tone and express your enthusiasm for the role and the unique experience the pub offers to its guests.
How to prepare for a job interview at The Chapter Collection - Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Guest Experience
Familiarise yourself with what makes a great guest experience at The Angelic. Be prepared to discuss how you would foster a warm and welcoming environment, and share ideas on how to enhance the overall experience for guests.
✨Align with Their Vision
Research The Angelic and Stonegate Group's values and mission. During the interview, express how your personal values align with theirs and how you can contribute to bringing their shared vision to life.
✨Prepare Questions
Have thoughtful questions ready to ask the interviewers. This shows your genuine interest in the role and the company. Consider asking about their expectations for the team leader role or how they measure success in guest satisfaction.